TrustRadius Insights for Snappy are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Intuitive User Interface: Users find Snappy quick and easy to use, giving employees a variety of choices for prizes. The platform's user-friendly interface has been praised by multiple reviewers for its seamless navigation and task completion.
Excellent Customer Service: Users commend the customer service of Snappy, stating that they are always amazing and helpful. Reviewers appreciate the responsive and knowledgeable support team at Snappy, which adds value to their experience with the platform.
Wide Variety of Gift Options: Users appreciate the wide variety of gift options available on Snappy, including options for both men and women, as well as food and candies. This diverse selection of gifts has been valued by several reviewers for its ability to cater to different preferences and occasions.
We partnered with Snappy at the beginning of this year (2021), and it has been a great success! Our Team Members are highly satisfied with the variety Snappy's gifts have to offer. [...] The electronic mode of communication is a great added convenience in the times we are in! The only business problems we would have are those who don't have an email and cell phone registered with us; then, team members may not receive [a] notification. But we send out notifications casino-wide and advise if they don't receive to contact us for further assistance! Problem solved.
Pros
The innovative fun communication in delivering the gift notification
The wide variety selection of gifts to choose from
Customer service is excellent
Very responsive
Safe and fast delivery services
Cons
Have an alternative method of communication available to those who are not computer/tech-savvy and don't have smartphones
Likelihood to Recommend
We use Snappy for our birthday gifts to our team members! It's perfect for them, and they really enjoy the overall experience! The customization and personalized touch [are] awesome as well! Having the option to add additional gifts for special occasions is great and comforting to know it's there if we need it!
We use Snappy in our company to send birthday and anniversary gifts. The employees are enjoying the gifts and are appreciative. The only issue I have is many employees are not requesting their gifts, so I think the emails are being overlooked. I also like that there is an option to donate your gift.
Pros
Great for prescheduling gifts
Nice selection of gifts
Cons
I would like the invoices to be more detailed, so that I can see which employees we are being billed for.
Likelihood to Recommend
I like that I can preschedule gifts, so I do not have to worry about forgetting anyone.