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SOTI MobiControl

Score8.4 out of 10

17 Reviews and Ratings

What is SOTI MobiControl?

SOTI in Mississauga offers MobiControl, the company's enterprise mobile device management application which can be used to track physical mobile assets as well as their applications and provide data privacy and security.

Media

SOTI MobiControl

The definitive and complete device manager.

Use Cases and Deployment Scope

SOTI MobiControl has the power to control, manage and monitor our parks from smartphones, tablets and notebooks. The company acquired licenses more than 1 year ago with SOTI. We were able to improve information security by creating authentication rules for all equipment, so that only authorized users can access the devices and applications that are configured for this. It is something innovative that also guarantees the correct use of corporate applications and stored data that is synchronized with the cloud. It was a pleasant surprise that only brought benefits to all employees and IT administration with the centralized management of all devices.

Pros

  • Compatible with Windows, Android and iOS and any type of device with internet connectivity.
  • Device tracking, battery status and notifications.
  • Authentication on devices.
  • Centralized management of all devices.
  • Create access permission rules to your network, how each user will use resources such as email, VPN, access to systems and others.
  • Savings on maintenance.
  • Monitoring at all times.

Cons

  • The chat works for support, but it is a little difficult to communicate the problem with the attendant.

Most Important Features

  • Defining granular permissions to restrict unauthorized device app access.
  • Usage and device monitoring.
  • Data protection.
  • Remote and centralized control of devices.

Return on Investment

  • It generated productivity gains for our business.
  • Generated more security of user data.
  • Availability of information in real time.

Other Software Used

Cisco Meraki MR, Cisco Meraki Go, CommScope iTRACS DCIM, Ruckus ICX Switches, Juniper BT Series Access Points, Cisco Business Edition 7000

Ease of Access for Mobile Device Management

Pros

  • Allows for real-time use of the devices
  • Allows the technician full control over a device
  • The ability to send scripts and batch files is extremely helpful

Cons

  • Make it easier to load batch files and scripts
  • Have the ability to add full file installs for computers and other devices
  • Ability to have multiple people connected to a device

Return on Investment

  • Allows IT to work on devices remotely and not have to ship broken devices back to headquarters (saves on shipping costs).
  • Ability to access MobiControl from anywhere (cloud-based) allows for ease of access for service desk and on-call techs.
  • Users have less downtime. A script can be run to fix an issue and get the user back up and running more quickly.

Alternatives Considered

Bomgar Remote Support Software

Other Software Used

LogMeIn Rescue, SolarWinds N-central, Bomgar Remote Support Software

SOTI MobiControl - The Gold Standard for Windows Mobile Management.

Pros

  • Windows Mobile Management. It was the easiest and most integrated solution for these devices
  • Screen Sharing. The experience with the skins gave the technicians an identical end-user experience, which made remote support easy.
  • Upgrades. They were always a non-issue.

Cons

  • Slow to support other platforms.
  • No cloud version at the time I used it.

Return on Investment

  • Soti saved my numerous man hours in travel and time to resolution.

Alternatives Considered

Meraki Systems Manager

Other Software Used

Meraki Systems Manager, Okta, IBM MaaS360

Remote support of your Android Enterprise devices

Pros

  • Remote support.
  • Kiosk mode.
  • Supports not only Android but also iOS.

Cons

  • Versions and compatibility (quicker releases).
  • Documentation.

Return on Investment

  • Positive: Quick support by using remote control.
  • Negative: people sometimes do not use it or they don't know about the features (niche tool).

Usability

Other Software Used

Android Studio, Eclipse, Microsoft Visual Studio Code

How SOTI MobiControl Stacks Up Against Other UEM Offerings

Pros

  • Flexibility.
  • Ease of configuration.
  • Admin simplicity.

Cons

  • Very limited API.
  • Profile deployment limitation.
  • Package deployment limitation.
  • Lacks licensing flexibility.

Return on Investment

  • Costly per device.
  • Capable solution.
  • Relatively limited configuration capabilities.

Alternatives Considered

Workspace ONE Powered by AirWatch and MobileIron

Other Software Used

Workspace ONE Powered by AirWatch, Microsoft Office 365, Fuze