TrustRadius: an HG Insights company

Speakap Reviews & Insights

Score10 out of 10

2 Reviews and Ratings

Get a Demo

Community insights

TrustRadius Insights for Speakap are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Use: Users consistently praised Speakap for its ease of use and user-friendly interface. Many users mentioned that it does not require complex technical setup and can be used by individuals without extensive computer knowledge.

Customer Support: Numerous reviewers appreciated the excellent customer service provided by Speakap. They mentioned that questions and problems were quickly addressed, and they praised the helpfulness and responsiveness of the Speakap team.

Effective Communication: Users found Speakap to be an effective tool for improving communication within their organizations. They highlighted its ability to keep employees connected, facilitate discussions, and enable immediate reach to all employees. Some users even mentioned that it has changed the way their company does internal communications.

Speakap Reviews

1 Review

Speakap has built a great tool for communication in fast-paced, hourly employee organizations.

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We used Speakap to communicate with each other on different projects and to update the team on new initiative. We also used it as a way to have instantaneous contact, document management, and records of conversation. We also wrote custom apps for ourselves and clients to use.

Speakap uses a lightweight app and push notifications to get updates across a variety of groups, subgroups, and individuals.

Not only did we use it internally, but we also used it with clients and worked with large scale organization within retail to have a clear stream of communication between our team and organization.

Pros

  • Communication
  • Accountability
  • Documentation
  • Employee Engagement
  • Customability
  • Ease of use
  • Permission levels

Cons

  • UI
  • Chat
  • Text messaging

Likelihood to Recommend

I would highly recommend this tool set for every business from small to Enterprise in retail, hospitality, and any hourly employee business. It’s a great way for teams that have gaps in communication and accountability to get everyone tuned in.

As someone who has had years of experience with HR software in the realm of the service and retail industries, I am really impressed with what Speakap has accomplished.
RV
Ryan Vevon Rapaport
Business Development Executive in Human Resources at Best in Grow (1-10 employees)
Vetted Review
Speakap
1 year of experience
View profile