Once does not simply remote access in your business... Unless its with Splashtop.
Use Cases and Deployment Scope
We use Splashtop across our entire organization with varying purposes. Splashtop allows remote access flexibility for the entire staff, even though in-office is required most of the time. Splashtop offers a nearly 100% productivity level in emergency situations, should the office be closed from inclement weather or something similar. We have already used it to this effect, and it's highly efficient and effective. Before Splashtop, we used a competitor's remote access tool that has been around a very long time, and the performance and reliability of Splashtop vs. that old product was literally shocking for our tech committee during the proposal to switch to Splashtop.
Additionally, IT utilizes Splashtop for efficient virtual server access, software/policy deployments, and emergency SOS access for out-of-office users, both on desktop devices and mobile devices.
Our adoption of Splashtop has been game-changing for our organization. The ability to have reliable remote access, coupled with the more advanced Enterprise tools, has probably increased efficiency so much that it's had a direct impact on business revenue.
Pros
- Unbelievable performance! It's so fast I tested a PC game through it just for fun, and it was incredible!
- The increase in productivity throughout our organization has been notable. The flexibility of employees to occasionally work remotely, when needed, has been hugely beneficial.
- Enterprise IT tools like One-to-Many actions has saved us a lot of time and headache in certain situations, such as deploying a basic MSI or script. SOS has been a saving grace for some employees to receive remote IT support in emergency situations, as well.
Cons
- I would like to see an integration with a wider variety of antivirus XDRs. We spend a lot of money on Sophos, which is arguably the most effective product on the market. It would be nice if Splashtop and Sophos Central could work together to increase some efficiency and security.
- It would be really great if PCs or devices could be excluded from the antivirus monitoring of Splashtop. For example, some employees use the Splashtop Streamer on home PCs (not owned by the company), so they can remote to their home machines while at the office. Occasionally, Splashtop will report threats to a home user PC that are false or breach personal privacy. Then, those get logged with the device forever. The ability to have IT Admins command Splashtop to ignore device security would be very welcomed.
Likelihood to Recommend
Splashtop is, without a doubt, the most efficient and effective remote software tool on the market. It's suited for any size of business, and I've already recommended it to my dental office, who has purchased 2-3 licenses since they have multiple locations.
Splashtop is especially well suited for medium/large businesses that have on-site IT staff that can manage the account and utilize all the Enterprise tools. The amount that Splashtop has helped our IT department is almost insurmountable to describe.
