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Spryker Cloud Commerce OS

Score6.4 out of 10

89 Reviews and Ratings

What is Spryker Cloud Commerce OS?

Spryker Cloud Commerce OS is a modular Commerce System that enables B2B, B2C, and Marketplace business models through any customer interface, touchpoint, and device. Boasting extensibility, best-in-class performance, and fast time-to-market, the vendor states Spryker is trusted by brands such as TOYOTA, HILTI, and TomTailor. The Spryker Cloud Commerce OS NOW version has been specifically developed for manufacturers and brands who want to reach customers directly online.

Categories & Use Cases

Media

Out-of-the-box B2B Demo Shop
Out-of-the-box B2C Demo Shop
Any Device, Front-End, Touchpoint for current or future Commerce

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Top Performing Features

  • Abandoned cart recovery

    Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

    Category average: 7.6

  • Order processing

    Includes tools or integrations for order processing.

    Category average: 8.2

  • Custom functionality

    Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

    Category average: 7.9

Areas for Improvement

  • Visual customization

    Users can customize the look & feel of the storefront; storefront is visually attractive.

    Category average: 7.8

  • CMS

    Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

    Category average: 7.3

  • Personalized recommendations

    Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

    Category average: 7

Hard learning curve that paid off 100%

Use Cases and Deployment Scope

We use Spryker OS as the core of our e-commerce Webshop. The software architecture based on a modular monolithic is well designed, and a healthy and active community in Slack is keen to help you anytime.

Pros

  • Modular software architecture
  • Reusable quality software
  • Fun and modern tech

Cons

  • Better OSS user experience

Return on Investment

  • We have a lot of basic functionality out of the box done by Spryker
  • We are able to customise our Webshop 100%

Spryker is very good to digitalize complex requirements and business models

Use Cases and Deployment Scope

We are a digital agency with a focus on transactional business models. We also have a team specialized in Spryker. Among other things, we advise our customers on the right choice of commerce system and implement it. One of our preferred systems to map and digitalize complex and very individual business models in the B2B or B2C area is Spryker.

Pros

  • Very flexible system.
  • Very customizable.
  • Very scalable.
  • Very good B2C Feature Set and especially very good B2B Feature Set.

Cons

  • Is not the best fit for smaller companies.
  • Because of its complexity and flexibility it requires a certain knowledge level to implement it.

Return on Investment

  • Fast expansion into other markets for our clients and therefore increase in customers and revenue.

Alternatives Considered

commercetools

Usability

Sticking with it after more than 6 years and more than 14 Spryker projects!

Use Cases and Deployment Scope

We implemented Spryker Cloud Commerce OS for different scenarios and requirements. Whether for marketplaces that bring together many users in different roles, B2B procurement platforms that map large assortments and product data volumes, or service platforms that establish completely new usage models.

Pros

  • Spryker Cloud Commerce OS is performant, especially if you have millions of products and transactions.
  • The software architecture of Spryker Cloud Commerce OS is modular and adaptable.
  • Spryker Cloud Commerce OS offers many features out of the box.

Cons

  • Getting started with Spryker Cloud Commerce OS for new developers is not trivial.

Return on Investment

  • ROI as expected and particularly suitable for changing business requirements.

Usability

Spryker Cloud Commerce OS: The answer to complex B2B E-Commerce in the enterprise and midmarket

Use Cases and Deployment Scope

TOWA is an agency that focuses on digital business projects and uses Spryker OS for complex e-Commerce Projects for Enterprise and German Mittelstand (especially in Industry and B2B).

Pros

  • Supports the business case of our clients by providing out-of-the-box solutions as well as the necessary framework for growth and scalability.
  • Offers first class service during the projects and is a strong partner for customer success.
  • Is a strong partner for our company by providing excellent sales support as well as training for our development unit.

Cons

  • Deployment pipelines (PAAS) service.
  • More Content Management Features.

Return on Investment

  • For our clients, Spryker is the best answer to complex e-Commerce projects.
  • For us as an agency, Spryker is a driving force & partner for our growth and enables us to have larger software projects with more impact on our clients.
  • Spryker gives us the opportunity to grow into a more complex business field and is a strong value proposition for our clients.

Alternatives Considered

CedCommerce Magento 2 Apps and Shopify Plus

Usability

Spryker - powerful & flexible solution, valuable partnership!

Use Cases and Deployment Scope

<ul><li>Project implementations for customers.</li><li>Focus on B2B clients.</li><li>Act as Spryker solution partner.</li></ul>

Pros

  • Quick initialization of projects.
  • Close collaboration upfront & during projects.
  • Wide range of business model applications.

Cons

  • Adaptability of Spryker standard frontends.
  • CI/CD for PaaS solution.
  • Easiness of 3rd party integrations.

Return on Investment

  • Aiming on fast time to market.
  • Aiming on fast ROI.
  • Aiming on fast process efficiency increase.

Alternatives Considered

SAP Commerce Cloud, Magento Commerce, part of Adobe Commerce Cloud and Sitecore Experience Commerce

Other Software Used

SAP Commerce Cloud