Squadcast Reviews & Insights

Helpful Incident Timeline: Users have found the incident timeline feature to be particularly helpful in providing a complete picture of incidents and their response. It allows them to quickly identify the source of an alert, review the alert information, and see who has acknowledged and responded to the incident. This feature helps keep the entire team on the same page and streamlines their operations.

Full Control Over On-call Issues: Users appreciate having full control over on-call issues and the availability of read-only access for stakeholder users. This feature allows for better coordination and ensures that everyone has access to the necessary information.

Useful Exclusion and Alert Forwarding Capabilities: Users find the incident exclusion and alert forwarding capabilities to be helpful, especially when they need to avoid being disturbed or when they are on vacation. They mention using these features frequently and finding them beneficial.