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What is Squish?

Squish is a project management tool provided by Information Management Services, Inc. It is designed to track product development, client requests, software bugs, help desk tickets, and tasks. According to the vendor, Squish is aimed at small to medium-sized companies and is used by professionals in various industries, including project managers, software developers, company managers, marketing managers, and help desk support teams.

Key Features

Track product development: According to the vendor, Squish allows users to track the progress of product development, including client requests, software bugs, help desk tickets, and tasks. Users can create projects and customize them to collect the necessary information for issue resolution. The tool provides flexibility in tracking and managing various aspects of product development.

Assign tasks: Squish offers the ability to assign tasks to team members, as stated by the vendor. Users can customize projects to collect specific information needed to effectively resolve issues. The tool allows for easy assignment and tracking of tasks within projects.

Monitor progress: According to the vendor, Squish enables users to monitor the resolution of issues throughout the entire project lifecycle. Users can track the progress of tasks and issues within projects. The tool provides a comprehensive view of the status and progress of ongoing work.

Stay informed: Squish keeps users and team members informed by providing automatic or on-demand updates, according to the vendor. Users can receive updates on project status, task completion, and other relevant information. The tool ensures that everyone stays up-to-date on project developments.

Easy to configure: The vendor claims that Squish is designed to be easy to configure, allowing users to set up projects quickly. There are no webinars or manuals required to get started with Squish, according to the vendor. Users can create a project and start using the tool without extensive training or setup.

100% Web-based: According to the vendor, Squish is a web-based tool that can be accessed from any device with an internet connection. Users can access and manage their projects from anywhere, without the need for specific software installations. The web-based nature of Squish enables seamless collaboration and accessibility for team members.

Responsive design: Squish features a responsive design that adapts to different screen sizes and devices, as stated by the vendor. The tool provides a consistent user experience across desktops, laptops, tablets, and mobile devices. Users can access and use Squish on their preferred device without any limitations.

Customizable: According to the vendor, Squish offers customization options to tailor projects and workflows to specific needs. Users can customize project templates, fields, and workflows to match their requirements. The tool allows for flexibility in adapting to different project management processes.

Fully secure: The vendor emphasizes that Squish ensures the security of user data and project information. The tool employs robust security measures to protect sensitive information. Users can trust that their data is safe and secure within the Squish platform.

Tech support: Squish provides technical support to assist users with any issues or questions they may have, according to the vendor. Users can reach out to the support team via phone or email for prompt assistance. The tool offers reliable support to ensure a smooth user experience.

Categories & Use Cases