Retrace Reviews & Insights

Score8 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for Retrace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Retrace, a software developed by Stackify, has been widely praised by users for its versatile use cases and ability to address various application performance issues. Users have found that Retrace allows them to set up error exceptions, custom alerts, and consolidate log files across multiple environments. This feature has proven effective in helping users implement highly optimized code with benchmarked standards. Additionally, Retrace enables users to create log queries and assign search timeframes to monitor applications, receiving immediate alerts for critical issues and outages. By implementing Retrace, users have been able to efficiently track down memory leaks, orphaned SQL connections, and other performance issues, resulting in smoother server operation and improved database performance. The software's real-time alerts have been invaluable in preventing crashes and ensuring customer satisfaction. Moreover, Retrace offers features such as business intelligence reports and data tables access, aiding in decision-making processes. Overall, Retrace provides a comprehensive solution for monitoring application performance and facilitating efficient issue resolution for development teams.

Retrace Reviews

2 Reviews

APM Plus - Ready to archive, email and more!

Rating: 8 out of 10

Incentivized

June 14, 2017

Use Cases and Deployment Scope

APM Plus is used by the entire company from sending out purchase orders to sending customer invoices and sales order acknowledgments and even advanced ship notices when something ships out for a customer. Internally APM Plus is used as a document archive to get the exact document that was sent to the customer. This can be used to follow up with customer statements to help customers see what they owe with great consistency. The emails can be sent individually or in groups or sent to different companies. APM Plus can even fax when email is not possible.

Pros

APM Plus has a searchable archive that makes it easy to find a previously sent document.
APM plus can automatically decide if the email address isn't present on a document, send it by fax. If no fax number exists the document is sent back to sender for evaluation.
Sending to APM Plus is as simple as sending a document to a Printer! APM Plus does the rest!

Cons

To set up the fields that APM Plus monitors, you need to map each field area on each document.
APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.

Likelihood to Recommend

If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.

Verified User

Employee in Information Technology (201-500 employees)

Vetted Review

6 years of experience

One tool that combines performance and log management. Highly recommend it.

Rating: 9 out of 10

June 8, 2015

Use Cases and Deployment Scope

We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all production servers. I've been using Stackify in a .net, Azure based webapp; the app is with high traffic subscription service, and solid services is essential. In one case we were using Stackify to identify an issue that made the site slow occasionally; it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature. Personally I can watch their real-time tailing all day long.

Pros

Integration of performance management with log management so you get the parameters sent
In-line log and error data in trace
Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
Very reasonably priced

Cons

Need to improve their mobile support
Documentation improvment

Likelihood to Recommend

If you're a Java or .net shop they will do excellent. I believe that for PHP, Ruby, Java and few others they have only the error and log management and the application and server monitoring.

Verified User

Manager in Engineering (1001-5000 employees)

Vetted Review

1 year of experience