TrustRadius Insights for Retrace are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Retrace, a software developed by Stackify, has been widely praised by users for its versatile use cases and ability to address various application performance issues. Users have found that Retrace allows them to set up error exceptions, custom alerts, and consolidate log files across multiple environments. This feature has proven effective in helping users implement highly optimized code with benchmarked standards. Additionally, Retrace enables users to create log queries and assign search timeframes to monitor applications, receiving immediate alerts for critical issues and outages. By implementing Retrace, users have been able to efficiently track down memory leaks, orphaned SQL connections, and other performance issues, resulting in smoother server operation and improved database performance. The software's real-time alerts have been invaluable in preventing crashes and ensuring customer satisfaction. Moreover, Retrace offers features such as business intelligence reports and data tables access, aiding in decision-making processes. Overall, Retrace provides a comprehensive solution for monitoring application performance and facilitating efficient issue resolution for development teams.
We were using New Relic, but it wasn't providing us the info we wanted and it was so expensive that we couldn't afford having it on all production servers. I've been using Stackify in a .net, Azure based webapp; the app is with high traffic subscription service, and solid services is essential. In one case we were using Stackify to identify an issue that made the site slow occasionally; it was very hard to pin point the source of the problem. Once installed it was a very fast process and we identified the combination of issues that lead to this behavior. Having the log and error data as part of the detailed trace was tremendous help. And seeing all the logs recorded when an exception was thrown is a cool little feature. Personally I can watch their real-time tailing all day long.
Pros
Integration of performance management with log management so you get the parameters sent
In-line log and error data in trace
Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
Very reasonably priced
Cons
Need to improve their mobile support
Documentation improvment
Likelihood to Recommend
If you're a Java or .net shop they will do excellent. I believe that for PHP, Ruby, Java and few others they have only the error and log management and the application and server monitoring.
VU
Verified User
Manager in Engineering (Computer Software company, 1001-5000 employees)