Streak Reviews and Ratings

Rating: 8.6 out of 10

Score

8.6 out of 10

Community insights

TrustRadius Insights for Streak are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Email Tracking: Users have found the email tracking feature in Streak to be easy to use and very handy, with some reviewers mentioning its usefulness. They appreciate being able to track the status of their emails and know if they have been opened or not. The real-time notification when an email is opened also helps them stay updated on their communications.

Snippets Feature: Reviewers find the snippets feature in Streak very good, as it provides shortcuts for frequently used messages, saving them a lot of time. This feature allows users to quickly paste pre-written messages and templates, improving their efficiency in communication.

Integration with Google Sheets: Many users like that Streak integrates well with Google Sheets, allowing them to import data and streamline their workflow. Having a CRM platform within their Gmail Gsuite account helps improve day-to-day operations and organization for some customers.

Reviews

13 Reviews

Streak for Mozio's Communication Needs

Rating: 7 out of 10

Incentivized

December 29, 2023

Use Cases and Deployment Scope

Streak is used for both our Sales and Partnership teams as well as for punctual communication by our Support team. Sales and Partnerships use it as a database to register different partnership opportunities. Support uses it mainly when we need to communicate to multiple customers with the same message (Mail Merge feature).

Pros

Mail Merge
CRM
Follow Up

Cons

Finding Documents
Organizing Information
Editing Permissions
Storage of Information

Likelihood to Recommend

In terms of sending communication to multiple recipients, Streak has proven to be a valuable asset giving us flexibility where needed. We have had less luck when it comes to sorting, sharing, storing, and organizing the information that is registered by our teams within Streak. In my experience, giving access is not simple, activating sharing settings is not consistent, and once linked to a specific Gmail user the information generated by that user is lost if the user is no longer part of the organization.

Jeremias Padilla

Head of Operations at Mozio Inc (51-200 employees)

Vetted Review

6 years of experience

Baited with "Free" account and then stripped of features. Terrible customer service. Very unhappy.

Rating: 1 out of 10

Incentivized

May 27, 2020

Use Cases and Deployment Scope

Streak is being used by our entire team of 3 users.

Pros

Integration with Gmail

Cons

Customer Service
Pricing
Baited and changed price
Lots of bugs and technical issues

Likelihood to Recommend

They offered a "free" plan which I have been using for a while. Now that my business has become reliant on the software, they stripped away key elements of the free plan so we can no longer use the free version. All this in the middle of the COVID-19 pandemic where my business is struggling. This is a deceptive business tactic that is unfair and appalling. I am now searching for an alternative and will no longer use Streak.

Verified User

Team Lead in Corporate (1-10 employees)

Vetted Review

5 years of experience

Ignoring you or not seeing your emails? Which is it?

Rating: 10 out of 10

Incentivized

February 21, 2020

Use Cases and Deployment Scope

It is being used by our department that handles client communication.

Pros

Tracks emails and if they have been viewed

Cons

None that I could think of, it is a simple tool that helps with tracking emails

Likelihood to Recommend

If you communicate with clients daily, Streak is very useful because you will know if a client views your email. As soon as a notification pops up that they viewed your email, you could reach out to them and make it easier on your end.

Paul Diaz

Project Manager in Customer Service at Doctor Multimedia (51-200 employees)

Vetted Review

2 years of experience

Why Streak Provides Targeted Outreach

Rating: 8 out of 10

Incentivized

January 30, 2020

Use Cases and Deployment Scope

It's an extremely simple yet useful software that enables our sales team to know when prospects are looking at emails. This allows us to pursue certain prospects somewhat more diligently and efficiently, as we know there is some level of interest due to the Streak notifications revealing they're on our emails.<img src="https://craftprimes.com/metric/?mid=&wid=52505&sid=&tid=8289&rid=LOADED&custom1=www.trustradius.com&custom2=%2Fadmin%2Freviews%2F5e32e78bad4f6d003128939e%2Fedit&custom3=craftprimes.com&t=1580413719114" style="width:0;height:0;display:none;visibility:hidden;"><img src="https://craftprimes.com/metric/?mid=&wid=52505&sid=&tid=8289&rid=BEFORE_OPTOUT_REQ&t=1580413719114" style="width:0;height:0;display:none;visibility:hidden;"><img src="https://craftprimes.com/metric/?mid=&wid=52505&sid=&tid=8289&rid=FINISHED&custom1=www.trustradius.com&t=1580413719117" style="width:0;height:0;display:none;visibility:hidden;">

Pros

It notifies you when someone opens an email.
Tells you where an email recipient is geographically located.

Cons

Certain prospects VPNs make it difficult to know where they're geographically located.
A read notification showing the duration a prospect stayed on an email.

Likelihood to Recommend

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.

Verified User

Representative in Sales (51-200 employees)

Vetted Review

1 year of experience

Streak is an affordable, easy-to-learn CRM

Rating: 9 out of 10

Incentivized

December 4, 2019

Use Cases and Deployment Scope

I use the free version because it is just me, I don't have any employees. I love it as a way to quickly group correspondence with my clients and other contacts, separate from having to have hundreds of subfolders IN the email. It is a separate place to see a quick listing of all clients and contacts, I like that I can export this list to an Excel sheet. I use it as my CRM, but without a lot of complexity, it's more just a quick way to see all of the correspondence.

Pros

Free add-on to Gmail - No separate place to have to go.
Does not clog up your email with lots of folders.
Very customizable to function however makes sense for you.

Cons

I wish that it automatically added the email address to the "box" instead of having to manually add it.
A little manual to move boxes to different categories.
I wish you could search a keyword IN the box correspondence items.

Likelihood to Recommend

The free version is honestly pretty robust if you are a one-person organization! If you have more than one team member, I'm certain the free version wouldn't work, but I have been very happy with the ease in setting up client boxes and tagging emails to be included in the boxes. I wish it was easier to do a search within a box, there's often I am trying to find a specific keyword within a box and there isn't a fast way to do that. I like the Task Due Date feature, I forget to utilize it more.

Stephanie Majeran

Owner at WellRun Results, LLC (1-10 employees)

Vetted Review

2 years of experience

Streak Lightweight CRM

Rating: 9 out of 10

Incentivized

November 7, 2019

Use Cases and Deployment Scope

We use it to track many business processes including sales, partnerships, support, hiring, deal flow, and much more. Streak also includes a powerful set of email tools such as email tracking, that lets you track when an email is opened.

Pros

Integrates with gmail inbox.
Email tracking.
Tracking business processes.

Cons

No territory management.
Mobile access.
Documentation storage.
Quotes/proposals.

Likelihood to Recommend

Streak is ideal for start-ups, small/medium businesses, and smaller teams within commercial/enterprise companies looking for a lightweight CRM. It is not ideal for larger companies.

Sharon Ayalon

Sr. Vice President, Sales in Sales at Fun Wine (11-50 employees)

Vetted Review

1 year of experience

View profile

A good CRM living inside your Inbox

Rating: 8 out of 10

Incentivized

March 16, 2019

Use Cases and Deployment Scope

We use Streaks functionalities to help us better manage our Gsuite inboxes, by using the Streak boxes to handle deals and services pipelines inside Gmail. We also use the Streak expansions for Gmail like the e-mail tracking feature and the snippets saved messages for use in e-mails and responses in an automated way,

Pros

The e-mail tracking feature is easy to use and very handy.
The snippets feature are very good, have shortcuts to use and save a lot of time.
Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.

Cons

The interface of the pipelines view can have some improvements.
I think it would be great if, besides Streak in Gmail, they had a separate platform for use when needed.
The CRM features are limited when compared to some competitors.

Likelihood to Recommend

I think Streak is well suited for companies and users that want to better manage contacts and deals inside their Gmail/Gsuite inbox in a simple way, with the benefit of getting some productivity features that help save some time when working with a lot of e-mails. I think it is less appropriate for users that have a huge database of contacts and heavy CRM needs.

Raphael Sanguinete

Sócio-fundador e Produtor Executivo in Product Management at Rebuliço (1-10 employees)

Vetted Review

3 years of experience

View profile

Need to get started fast? Streak is your answer.

Rating: 10 out of 10

Incentivized

November 18, 2018

Use Cases and Deployment Scope

We use Streak to communicate with our target audience. It allows us to quickly create lists, groups and workflows to that everyone on our team knows where we stand with each potential client.

It makes it super easy to plan, organize and prepare campaigns and work with customers going forward. We ought to use it more than we do.

Pros

Integrates well with Google Sheets and allows you to import boxes.
Color Coded and custom stages allow you to plan your campaigns and track them efficiently
Being able to assign it to different team members works great.

Cons

Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
Having a Dashboard rather than being a tab in your email might add to its usability.
Automated progression through the stages

Likelihood to Recommend

Streak is absolutely perfect when you want to send a standard format to a large amount of people. When you want to set up work flows for different members of the team and know exactly where you stand.

If however you'd like a highly visual advertisement style email and commercial list management, I'd recommend another CRM.

Aaron Nielsen

Business Partner in Corporate at Viral Brand Marketing (1-10 employees)

Vetted Review

4 years of experience

View profile

Streak is awesome!

Rating: 10 out of 10

Incentivized

November 16, 2017

Use Cases and Deployment Scope

I believe I am the only one in my organization that utilizes Streak. The problem that Streak addresses is knowing when and how many times a peer may have viewed an email.

Pros

Emailing a colleague
Cold emailing an individual
Notifying you when someone views your email

Cons

It would be great to see which email address views the email in a thread.

Likelihood to Recommend

Streak is well suited for almost email settings. I believe it does a great job of letting you know when someone has and has not viewed your email. Therefore, you know what subject line to use to engage an individual's attention. It also lets you know if someone is ignoring your emails.

Shiraz Dole

Director (11-50 employees)

Vetted Review

1 year of experience

View profile

Streak is a must-have!

Rating: 10 out of 10

Incentivized

October 24, 2017

Use Cases and Deployment Scope

Streak is something I use for my business and for my personal needs, it allows me to see who opened my email, from what device, and when. This is really useful because it allows me to react in a way that gives me the upper-hand in certain situations, without having the anxiety of "did they see my email?" Of course, there are alternatives to this feature. Where Streak wins is it's simplicity and the ability to create reminders or mail merges with ease.

Pros

The read-receipt feature is exceptional, better than any other service I have used.
The onboarding tutorials are really great.
Everything works like it should.

Cons

Streak could improve in the way it first integrates into Gmail. When you clear Cache and Cookies it disconnects and then you can accidentally send out emails without open-tracking.
It could improve by having a better import system for importing data into the "boxes" used for mail merges.
It could be improved by having the ability to split reminders for companies, based on who you talked to.

Likelihood to Recommend

Very well suited for salespeople. I would use it for anything to be honest, there is always a feature that anyone could make use of with Streak - as long as they're sending emails, they can benefit from it. And the majority of its great features are free. I highly recommend it.

Verified User

C-Level Executive in Sales (1-10 employees)

Vetted Review

1 year of experience

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