A torrid experience for an unloved product...
Pros
- Initial sales was strong.
- Their website looks the part.
- You feel like they are genuine.
Cons
- Failed to deliver on promises.
- Auto renew function never worked from the start.
- Facebook Pixel Tracking never worked.
- Support failed to return calls.
- Support failed to return emails.
- Generally ignored.
- It ended up costing us double. I had to waste time chasing them to deliver on a product that never worked.
- Feels like a side project or afterthought.
- No new development time.
- Feels like it has been mothballed.
Return on Investment
- We actually lost money and further time
- We ended up reverting back to manual subscription management