Compact and flexible tool of great utility in our business management
Use Cases and Deployment Scope
A Serve CRM-type, it can be operated free of charge and locally. Since the database structure and display can be freely customized, it is possible to create an original system of database according to our own internal business. On the other hand, I think it is an important option for companies that cannot adopt cloud services.
Pros
- Since the functions and specifications are simple, Sugar Serve can be used for general purposes in different types of enterprises.
- It offers a high degree of flexibility and is easy to use across a wide range of industries and business domains.
- It is easy to organize, very flexible, and adaptable.
Cons
- The interface that works with other systems is not ready, it lacks extensibility by default.
- It necessitates the presence of a responsible someone with some programming skills.
- The problem is especially noticeable with custom objects. Elements that should be removed remain, or an error occurs, making it a bit useless.
Likelihood to Recommend
The idea of Sugar Serve, is similar to SugarCRM, so I feel more comfortable implementing it, thanks to having used SugarCRM in the past. It allows us to change and adapt the design to be able to use it according to the needs of my department and according to the goals of our company. It is a great help to have the customization that Sugar Serve offers us. If we want to connect to an external service, we just contact our IT staff to develop a module that connects internally via API.
