TrustRadius: an HG Insights company

What is Support.cc by 500apps?

Support.cc by 500apps is a helpdesk ticketing system that provides support for your customers. The tools are designed to improve customer satisfaction and to help you deal with issues from any channel: phone, email, text message, or social media like Facebook or Twitter.

Support.cc provides a wide range of services and solutions to satisfy the needs of its customers, including help desk software, live chat, and knowledge base management. A centralized ticketing system keeps track of and manages all customer support requests received via email, chat, social media, and phone calls.

Key features:

  • Ticket Management
  • Knowledge Base
  • Helpdesk Automation
  • Advanced Reports
It offers access to 50 apps including Support.cc for $14.99 along with a free 14-day trial initially.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Screenshots

Ticket Management

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported LanguagesEnglish, Portuguese, Italian, French, Dutch

FAQs

How much does Support.cc by 500apps cost?
Support.cc by 500apps starts at $0.
What are Support.cc by 500apps's top competitors?
Zendesk Suite, Freshdesk, and LiveAgent are common alternatives for Support.cc by 500apps.