TrustRadius Insights for Symantec Email Security.cloud are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Seamless Integration with Outlook: Users appreciate that the software seamlessly integrates with Microsoft Outlook, providing email security for both work and personal accounts. Many reviewers have mentioned this as a positive feature of the software, as it eliminates the need for multiple virus threat protection services for different email accounts.
Comprehensive Security Solution: The software is highly regarded by users for its ability to provide comprehensive security across various devices such as PCs, laptops, mobiles, and tablets. Several users have praised the threat control feature which automatically filters malware, viruses, and other online threats. Additionally, features like threat cloud and Sonar help in identifying and preventing suspicious activities, making users feel confident in their device's security ecosystem.
Effective Spam Email Blocking: Users highly appreciate the software's ability to block spam emails. This feature is particularly valuable in corporate environments where it reduces staff vulnerability to phishing attacks. Reviewers mention that this not only enhances overall security but also improves performance by limiting the amount of junk trying to access their computers.
We have been using this Symantec Email Security.cloud solution for a years, and we have never thought of changing it. It has been delivering consistently perfect service and security to us.
When it comes to the email service- stability is a critical part, and we have rarely seen an issue caused by this service.
Also, the security part is excellent, as our 500+ users have not seen emails in their mailboxes for years.
So we are pleased with the solution and will stay as a happy customer in the future.
Pros
Filters spam and malware on the highest possible level
Provides stable service
Cons
If other customers get banned by some third party spam filter, you might be hit as you use shared servers/IPs.
User support not always get your point from the first time.
Likelihood to Recommend
If you don't want to have any spam or malware in your mailbox, Symantec Email Security.cloud is the solution to choose. Also, if you need to have some security features, like DLP, it has them embedded!
We have also been using reporting a lot to see how many emails have been sent, where they delivered, and so on.
VU
Verified User
Manager in Information Technology (501-1000 employees)
We use Symantec Email Security.cloud as our inbound spam filter. We use several other features of the program to keep messages flowing into the company.
Pros
We greatly reduced the amount of spam that made it through to our users email boxes.
The information provided in the track and trace functions has been instrumental in troubleshooting email flow issues.
Cloud management of the product allows easy administration from any location.
Cons
Outbound encryption could be improved to allow for advanced connections to other organizations' PKI keyservers.
The user interface could be a little more friendly, finding advanced features sometimes takes a little more time with hunting and clicking to get to the correct page.
Likelihood to Recommend
The product was easy to implement and provides value for the available features.
Symantec Email Security.cloud is a service that provides Antispam as well as other security services including malware and AntiVirus scanning for bad attachments and links, spearphishing control, and sandbox testing of attachments. All of these security features prevent malicious or dangerous emails from ever entering your company's four walls.
Pros
Advanced scanning of email and threats beyond simple Antispam services
Sandbox testing of attachments prior to delivery of email to test against malicious threats such as Ransomware
Spearphishing prevention to avoid impersonation attacks and potential wire transfer requests
Cons
Searching within the console can be slow at times, especially when making small tweaks and refreshing quickly
Features seem to have slowed down since Symantec acquired this formerly "MessageLabs" product
Advanced filtering and scanning is not quite as good as several competitors
Likelihood to Recommend
This product is ideal for any company as it's a cloud-based service and very scalable. It provides many security services and there is no hardware necessary. The service can also be month-to-month and is easy to implement.