If Kareo would fix the "bugs" in their marketing software it would be another great product.
Pros
- Patient communications: being able to send patients text messages has been a great benefit.
- Kareo sends out appointment reminders for us which saves our employees time.
Cons
- There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
- It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Return on Investment
- We have not been using it long enough to know an answer to this.
Other Software Used
Kareo EHR, Kareo Practice Management
