Text-Em-All Reviews and Ratings

Rating: 8.9 out of 10

Score

8.9 out of 10

Reviews

211 Reviews

GETTING MESSAGES TO 100 EMPLOYEES WITH EASE.

Rating: 10 out of 10

Incentivized

April 5, 2025

Use Cases and Deployment Scope

I use Text-Em-All to communicate everything with my employees, from weather delays to essential company events. I love the ease of using the product! I am a huge fan and will continue using it to relay messages to my employees! My employees will even respond with sweet messages to me!

Pros

Creating contacts list to easily "grab" who you need to text.
Allowing enough space to get the message across.
Editing, adding and deleting contacts...its so easy!

Cons

Use of emojis.
Package deals.
Maybe some kind of different font or something to make the text stand out when it arrives to employees.

Likelihood to Recommend

It is perfect for notifying my employees of closings or weather delays. Nowadays, everyone uses text messages, so it works out efficiently!

Paula Carson Webb

DIRECTOR OF ADMINISTRATION in Corporate at GRAND MANOR FURNITURE (51-200 employees)

Vetted Review

3 years of experience

View profile

Text-Em-All

Rating: 9 out of 10

Incentivized

March 26, 2025

Use Cases and Deployment Scope

Text-Em-All has been an incredible tool for reaching customers quickly and efficiently. It saves us so much time by allowing us to send mass texts and calls with ease, ensuring that our messages are delivered promptly. Customers appreciate the clear and timely updates, making communication smoother and more effective. The platform is user-friendly, reliable, and a must-have for any business looking to improve outreach and customer engagement. Highly recommend!

Pros

Mass Messaging Without Losing the Personal Touch
Voice Broadcasts for Important Calls
Time-Saving Automation

Cons

More Customization for Automated Responses
Better Contact Management & Segmentation
Improved Message Scheduling Features

Likelihood to Recommend

it always reduce our work. we do more the 200 deliveries in our peak season. calling all the customer is a big hastle. it makes our work so easy that we just copy and paste and be worried free and its very simple to use. one click you can cancel all the calls to customers.

Verified User

Team Lead (1-10 employees)

Vetted Review

3 years of experience

Great Communication Tool

Rating: 8 out of 10

Incentivized

March 18, 2025

Use Cases and Deployment Scope

I use the the calling service of Text-Em-All to get messages out to a large group of people quickly. My use is irregular based on the necessity of quick communication with the group.

Pros

Gets the message out fast
Is easy to use
Reasonable cost

Likelihood to Recommend

It works well for getting short messages out quickly, but if a message is longer and needs to have a lot of details added, it doesn't work as well.

Verified User

Contributor in Customer Service (11-50 employees)

Vetted Review

15 years of experience

Solid value!

Rating: 10 out of 10

Incentivized

March 17, 2025

Use Cases and Deployment Scope

We need to get the word out. Quick. Across a variety of communication outlets. Whether text or calling, Text-Em-All has proven itself to be a great fool for our church. Not long ago, we had a larger than expected snowfall and for safety reasons, our members needed to know that our activities had been cancelled. Within 5 minutes, everyone was notified and all is well. I've used this tool for reminders, emergencies, and for sharing important information. The cost is very reasonable and the interface is easy to use and intuitive. A solid product for just about any size organization. Highly recommend!

Pros

Cost effective
Quick communication
Easy-to-use
Intuitive

Cons

A better app would be helpful

Likelihood to Recommend

Not long ago, we had a larger than expected snowfall and for safety reasons, our members needed to know that our activities had been cancelled. Within 5 minutes, everyone was notified and all is well. I've used this tool for reminders, emergencies, and for sharing important information.

Fran Trascritti

Lead Pastor at Beacon Church (1-10 employees)

Vetted Review

12 years of experience

Great System that's Easy to Use!!

Rating: 10 out of 10

Incentivized

March 10, 2025

Use Cases and Deployment Scope

We used text-em-all to send out different call/ training reminders to our team of agents. We are a life insurance agency.

Pros

Great customer service
Fair Pricing Plans
Easy to Use Interface

Cons

No Emojis

Likelihood to Recommend

Text em all is great for reaching a large audience for announcements, reminders, etc at once. The system is very easy to use and you can save your different templates, messages, etc. This would not be used if you are trying to reach potential customers/ clients.

Rebecca Cumpston

Director of Operations/ Onboarding Coordinator in Corporate at Shinavar Agency (11-50 employees)

Vetted Review

2 years of experience

Exceptional mass message service

Rating: 10 out of 10

Incentivized

January 24, 2025

Use Cases and Deployment Scope

Send text updates to 200+ clients, love the option of text and automated call. We use the service every few days . Great way to send updates to all client

Pros

Send updates for the company
send a text to a particular person of action they need to take

Cons

the phone numbers could be similar to the cell number we have so it is less confusing for our clients
also google says the phone number is a potential scam when a person gets a call

Likelihood to Recommend

So far, this is the second service we have used and have stuck with it

Don Beard

Owner in Customer Service at Phoenix Private Probation (1-10 employees)

Vetted Review

1 year of experience

Text-Em-All was a life saver for my community.

Rating: 10 out of 10

Incentivized

December 19, 2024

Use Cases and Deployment Scope

I use Text-Em-All to alert the 500-plus residents of any ongoing alerts, notices, or emergencies. Before, I would have to try and either individually call everyone, go around and hand deliver notices, or post one paper on the community board. It would take forever and was not efficient. Using Text-Em-All has made it so much easier and more convenient to get messages out to the residents. It's also nice for the residents to text me back. It makes communication with management (I) and the residents quicker and easier.

Pros

Allows phone calls and text messages.
Gives records of call made, voicemails left, etc.
Can make scheduled calls to go out.

Cons

Sometimes, the message gets cut off while recording.
I'm not sure if there is an app, but that would be convenient.
If we have one number to always call and have the same pin to be able to make calls away from the website.

Likelihood to Recommend

I had a water line break emergency in the beginning of the year before setting un Text-Em-All. I had to print notices and run around frantically delivering them as the water was being shut off. It was stressful and overwhelming, by the time I finished handing them out the water had been off for at least a hour. Fast forward to now, if there is a water line emergency causing the water to be shut off, I can make a quick call to go out to everyone without stressing and running around. It has made alerting my residents so much easier and quicker. It also allows me to stay in my office and available for residents to call if they have questions.

Alijah Bolling

Resident Manager at The Cliffs MHC (1-10 employees)

Vetted Review

3 years of experience

Great company.

Rating: 10 out of 10

Incentivized

November 4, 2024

Use Cases and Deployment Scope

We use Text-Em-All to communicate internally with our employees. We were using a system where everyone needed to be involved to reach every employee when the school had a snow day. Now, Text-em-All seems like a great solution to replace the old system.

Pros

The console is pretty user friendly.
The price is great.
There are many options for communication.

Cons

The phone number registration. I would need more help understanding how to choose the phone number that will be used to send texts to our employees.
Would like the console to be in french.

Likelihood to Recommend

It is very easy to use and set up, I like the interface of the admin console also. Many options.

Verified User

Analyst in Information Technology (51-200 employees)

Vetted Review

Happy to be a text-em-all customer.

Rating: 10 out of 10

Incentivized

September 22, 2024

Use Cases and Deployment Scope

We use it to reach our employees and applicants. They can also contact us after hours if they are calling out of work or need an immediate response. Most people would rather text than talk over the phone these days, so it's perfect!

Pros

I love the app feature for my phone.
Notifications
Broadcasts

Cons

I don't need my signature on every text I send.
I'm really happy with Text-Em-All!

Likelihood to Recommend

Customer service is wonderful. Our representative was very helpful and patient as we set up our account. Text-Em-All is perfect for what we need it for. Before hearing about Text-Em-All, we were using another company, and they were a lot more pricier.

April Weaver

Office Manager in Human Resources at Quality Staffing Solution, Inc. (51-200 employees)

Vetted Review

1 year of experience

Text-em-all is a Great Tool!

Rating: 10 out of 10

Incentivized

September 11, 2024

Use Cases and Deployment Scope

What we love about Text-Em-All is that it allows us to make contact either with the entire congregation or select groups in one easy step. I would recommend Text-Em-All to every church that desires to stay in contact with their congregation.

Pros

For special announcements
For prayer requests
For cancellation of services

Cons

Occasionally, some of our members express concerns that they did not receive the announcements sent through Text-Em-All, despite the fact that messages were successfully delivered to most recipients. These complaints typically involve issues such as missed calls or texts, leading to occasional confusion or a lack of timely communication regarding important updates or events.
Allow more characters when texting a message to ensure that important details and information are not cut off, enabling clearer and more comprehensive communication with recipients.

Likelihood to Recommend

Text-Em-All is well suited for scenarios where quick, mass communication is necessary, such as sending reminders for church events, last-minute cancellations, or important announcements to a large group. It is particularly effective for reaching out to people who may not check email frequently but can receive a text or phone call instantly. However, it is less appropriate for more detailed or sensitive communications that require personal engagement or extensive information, such as providing individual feedback, handling complex issues, or delivering messages that need a more personalized touch."

Verified User

Manager (201-500 employees)

Vetted Review

15 years of experience

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