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TrackerRMS

Score9 out of 10

3 Reviews and Ratings

What is TrackerRMS?

TrackerRMS is a recruitment and staffing software that combines an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) platform. According to the vendor, this solution aims to streamline the recruitment process and improve relationships, workflows, and ROI for staffing and recruitment firms of all sizes. It is utilized by various professions and industries, including staffing and recruitment agencies, human resources departments, IT and technology staffing, healthcare staffing, and finance and accounting staffing.

Key Features

Recruitment & Applicant Tracking: According to the vendor, TrackerRMS offers a fully integrated Applicant Tracking System (ATS) that enables recruiters to source candidates, nurture and match applicants, and streamline the recruitment process from candidate sourcing to placement. It aims to eliminate manual data entry and improve efficiency.

Sales & CRM: The vendor claims that TrackerRMS helps build better client relationships and generate and qualify leads. It provides a visual and intuitive interface to manage the sales pipeline, aiming to improve sales team productivity.

Automation: According to the vendor, TrackerRMS offers workflow automations to boost activity and productivity. It aims to automate sequences of emails, texts, workflow, and tasks, saving time and improving overall productivity.

Marketing: TrackerRMS, according to the vendor, aims to amplify marketing efforts for recruitment and sales. It offers branded email and text campaigns built directly into the software, aiming to reach and engage target audiences. It also provides campaign tracking and actionable insights.

Job Boards Integration: TrackerRMS, as claimed by the vendor, seamlessly integrates free and paid job boards to enable in-app sourcing and matching. The vendor states that it automates external job board distribution and posting, aiming to improve the visibility and reach of job postings.

Back Office: According to the vendor, TrackerRMS aims to enhance onboarding and assignment management. It offers features like online timesheets and a custom candidate portal. The vendor claims that it also integrates with accounting systems for streamlined processes, enhancing overall back-office operations.

Onboarding: TrackerRMS, according to the vendor, aims to streamline the onboarding process with custom web document and form packs. It ensures compliance and facial recognition and integrates with RightSignature for easy document signing. The vendor claims that it simplifies and automates onboarding tasks and workflows.

Collaboration: According to the vendor, TrackerRMS enables collaboration between internal and external teams. It provides an inbuilt video interviewing tool, big screens for team collaboration and presentations, and an internal chat feature for real-time communication.

Reporting & Dashboards: TrackerRMS, according to the vendor, provides customizable dashboards and reports to gain a holistic view of recruiting and sales performance. It aims to provide real-time data for informed business decisions and track key metrics and KPIs.

Scheduling: According to the vendor, TrackerRMS offers built-in lightweight shift management and a candidate app for easy scheduling and communication. It includes a compliance module to ensure adherence to regulations and aims to streamline scheduling processes for improved efficiency.

Top Performing Features

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 8.9

Areas for Improvement

Useful Tool for Staffing/Recruiting

Pros

  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system

Cons

  • Provide accurate revenue totals when recruiters have split placements

Return on Investment

  • None

Alternatives Considered

Salesforce.com

Usability

Great customer support

Pros

  • Great customer support
  • Gives opportunity to customize
  • User friendly

Cons

  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS

Return on Investment

  • Cost effective
  • Very efficient

Alternatives Considered

Greenhouse, JazzHR and Breezy

Other Software Used

Bigin by Zoho CRM, Breezy HR, CEIPAL ATS (TalentHire)

Usability