TrackWise is a great tool for quality management
Rating: 9 out of 10
Use Cases and Deployment Scope
I am currently working as a BSA. I work with the business units that use TrackWise. TrackWise users report problem reports for software enhancement, system bugs, and maintenance. After reviewing the problem reports, I work with the development team to create solution options for the user base and create functional specifications for the approved problem report.
Pros
- It has a great structure for child-parent relations. You can easily review your record and also the child records associated with the parent record.
- Ability to create customized dashboards for your queries.
- User friendly interface and ability to customize desktop layout.
- Ability to create and customize reports in the required file type.
- Capability to link records.
- Easy to define user roles and group categories for user permissions.
Cons
- No suggestion for improvements
Likelihood to Recommend
We use Trackwise to record non-conformances that are reported by our clients and also the non-conformances that are found within the manufacturing floor during the manufacturing process. TrackWise is extremely easy to use and can be customized as per user needs. It is easy to create records and define child-parent relationships in the software. Users can pull customized reports and they can create dashboards as per the business demands to make sure they can track non-conformance resolution cycle time. We use TrackWise in integration with SAP which makes the system accessible to a wider user base. It is not only used to record the non-conformances, but also the part disposition details in cases where a part is supposed to be delivered from the client to us and in cases where the part is delivered to suppliers. We also use TrackWise to record the corrective actions and root cause for the reported issue. Trackwise is widely used to record Audits assessments in our organization. Trackwise is also used to report workmanship issues and to record the cycle time involved to resolve the issue and corrective actions taken to avoid the issue in the future.
Vetted Review
4 years of experience