Traffic Ticket CRM

The Traffic Ticket CRM, developed by ENATION LLC, is workflow and case management software specifically designed for high-volume traffic ticket and criminal defense law firms. According to the vendor, this software offers a range of features to streamline operations and enhance productivity.

Key Features

Case Management: According to the vendor, the software provides a robust case management system specifically designed for Traffic, Criminal, and Mass Tort cases, developed and refined over 8 years.

Customer Relationship Management: The software includes a comprehensive system that tracks all client interactions, allowing law firms to build stronger client relationships and potentially identify cross-selling opportunities.

Docket Management: The software allows efficient assignment of cases to attorneys' dockets based on their availability in courts, with proactive flags to identify potential issues, as claimed by the vendor.

Client Payments: The software enables centralized and organized processing of payments, refunds, and voids through authorize.net and other vendors, according to the vendor.

Bonding: The software includes features to track forfeitures and send automated reminders to both clients and attorneys, aiming to ensure timely action.

Direct Mailer Marketing: The software provides the ability to send, track, and optimize mailer campaigns by measuring performance, revenue, and expenses, according to the vendor.

Auto Court Data Loader: According to the vendor, the software can increase lead quantity and quality by systematically sourcing Traffic and Criminal case filings.

Document Management and Scanning: The software allows secure uploading, editing, and scanning of documents from work phones or computers, aiming to provide a streamlined document management process, as claimed by the vendor.

Task Tracking: The software includes features to track and manage tasks efficiently, aiming to ensure smooth workflow and timely completion of work, according to the vendor.

Service Ticket: The software allows the creation and management of service tickets to track client requests and ensure prompt response and resolution, as claimed by the vendor.