TrustRadius Insights for Tremendous are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Wide variety of reward options: Many users have expressed their appreciation for the wide selection of reward options available on the platform. They have found it beneficial to be able to choose from a diverse range of gift cards, including options from international stores, which catered to their specific needs and preferences.
Easy process for adding team members: The ease of adding team members to the platform has been praised by several users. They have found the process straightforward and hassle-free, allowing them to quickly expand their reward program and involve more individuals.
Simple and convenient redemption process: Users have found the process of redeeming rewards to be simple and convenient. They have appreciated the easy-to-use interface, which has made it effortless for them to navigate and select their desired rewards.
We acquired Tremendous as a means of rewarding survey and market research participants. I was amazed to find a product that is truly at NO cost and so easy to use.
Pros
Integration with Survey Monkey
Reporting
Rapid distribution of rewards.
Cons
Tremendous could send automated dashboards and updates
Tremendous could better surface dashboards of rewards to date.
Likelihood to Recommend
I recommend Tremendous to anyone who might have a need to distribute rewards. The platform goes from small spot rewards up to managing tax documents for larger awards. I wish all the software I used was this effective!
VU
Verified User
Vice-President in Product Management (11-50 employees)
Easy to use. We use it for all of our gift card programs for our internal team and with our social efforts
Pros
API access
Verification
User Permissions
Cons
none
Likelihood to Recommend
We use it for our internal and external rewards programs. It is easy to issue IRS required documents and track/fight fraud with the systems that are built into the Tremendous
We used Tremendous to send out virtual gift cards to our clients. We sent out gift cards as a thank you for taking our annual client survey as well as a holiday gift. Due to the pandemic, we are not able to send physical gifts to our clients. Tremendous makes it easier for us to say thank you without sending anything physical.
Pros
Mass emails
Personal email domain
Various range of gift cards
Customization of email and landing page
Cons
Reporting and tracking
Automated emails
Gift card cancellations
Likelihood to Recommend
I think Tremendous is the perfect option for someone who is looking to send out virtual gifts to clients or prospects. I was able to customize the emails and landing page to my company's branding. I was able to easily upload the list of clients I wanted to send the email to, and easily click 'send' to send the emails all within one click.
Tremendous was used to buy staff lunch and celebrate staff for their accomplishments and birthdays[.]
Pros
User friendly
Simple billings
Variety of offerings
Cons
The functions for all boxes on the billings page aren't obvious
More international options in Africa
Some gift cards expire while others don't
Likelihood to Recommend
Tremendous is very helpful when rewards/gifts need to be sent out to a large group of people. It's a very simple platform, but it is very efficient. There's a lot of user choice, and that has proven to be very helpful.
VU
Verified User
Director in Professional Services (11-50 employees)
We use Tremendous to send incentives for research participation to our customers. Several members of the research and product teams have accounts, and the head of the research team approves each transaction. We vary the amount sent by research activity, and the recipient can choose where they want to redeem their reward.
Pros
variety of reward options
inclusion of international stores
ease of adding team members
ease of redeeming rewards
Cons
providing instructions to send to recipients
assistance converting to an international currency denomination that is a multiple of 5 (to comply with the redemption restrictions of some stores)
providing instructions for using virtual Visa cards online
Likelihood to Recommend
Tremendous is well suited for businesses giving gift cards to employees as a reward or to research participants as thanks/compensation for their time. It's not like a cash sharing software between friends. It is also best for relatively small amounts of money because the sender runs the risk of sending the reward to the wrong email.
We use Tremendous to distribute incentives to research participants upon successful completion of a focus group, in-depth interview, or video response on a survey. The platform is very easy to use and allows us to quickly send out gift cards to respondents. Recipients have the ability to select a gift card of their choosing, which makes it great from a customer perspective as well.
Pros
Email and landing page templates easy to create
Wide variety of gift card options
Easy to upload recipient lists and distribute
No fee for most gift card options
Cons
Users are not notified that they've selected a reward option that has a fee until the final screen before placing order
The final screen showing that there will be a fee associated with a reward does not say which reward is charging the fee, so if you want to remove it you have to go through a trial and error process
Sometimes the reward amount does not import when uploading a list of recipients, forcing the user to enter manually through the website or attempting to re-upload the file (note, this issue has gotten better in recent months)
Likelihood to Recommend
Tremendous is great for any organization that needs to send out e-gift cards. In the market research industry, its a no brainer because we have to incentive respondents for their time and the platform allows us to easily distribute these incentives while simultaneously giving recipients the ability to choose the gift card that best fits their needs. It would not be useful for businesses that do not have a need to send out gift cards.
We implemented a referral program for our software to reward our customers when they recommend our product to their friends. Our user base is international, so we needed a way to send rewards around the world without a lot of hassle. Tremendous let us accomplish this by letting our customers choose a gift card specific to their region.
Pros
Works with our international customer base
Users can choose a gift card for a local store in their region
Simple interface for sending rewards
Set up templates for common rewards to be reused
Pulls funds directly from our bank account, funding is easy
Cons
We do not have insight into whether a customer has redeemed a reward or not
Unredeemed rewards kind of go into a void, we cannot get funds back for unclaimed rewards
Likelihood to Recommend
The problem Tremendous solves very well is sending gift cards internationally. Before we found Tremendous, we were investigating an Amazon Business account, but they only let you send gift cards to a few countries, and getting set up with it is a pain. With Tremendous, we only had to set up once and now we can send rewards around the world without needing to worry about registering in each country.
VU
Verified User
Project Manager in Information Technology (1-10 employees)