Cityworks

Cityworks from Trimble is a versatile software that helps solve several business problems for its users. With its streamlined workflows and simplified application processes, Cityworks makes it easier for customers to interact with local governments while also improving efficiency for staff members. Users have noted that this software enables greater collaboration across departments and allows for the tracking of the life cycle of assets, which is crucial for effective urban forestry and municipal asset management. Additionally, Cityworks facilitates interdisciplinary use between various departments, unlocking the full potential of the software and improving business processes citywide in areas such as water and wastewater, electric, and building maintenance.

Cityworks also proves to be valuable in reducing bureaucratic hurdles. For local governments, the licensing and permitting process is streamlined from five steps to just one, saving time and resources. Users have found that Cityworks effectively organizes incoming information from customers, helping staff address issues promptly and ensuring a timely response and closure. Moreover, the software aids in work order control and cost tracking by assigning costs to activities, allowing departments to track expenses more accurately on assets.

In summary, Cityworks solves numerous business problems for its users by simplifying application processes, enabling collaboration across departments, supporting urban forestry and municipal asset management efforts, streamlining licensing and permitting procedures, organizing customer information effectively, addressing transportation issues, facilitating work order control and cost tracking, and helping departments respond efficiently to issues. These capabilities make Cityworks an essential tool for local governments looking to improve their operations and provide better services to their community.