Complete, all-in-one and powerful monitoring solution.
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
We are using TS Operation Management mainly to centralize all our system alarms and report them to a dedicated 24/7 service. We needed a complete and powerful tool that would allow us to manage all kinds of different systems, OS, networks, databases, etc. TSOM provides all the necessary tools in one environment, on-premise and in the cloud.
Pros
- Centralize all monitoring agents in one tool.
- Big catalog of monitoring types (KMs).
- Powerful event manager.
Cons
- Custom correlated alarms policies can be hard to handle.
- You need some training to use properly the UI.
- TSPS dash lights are poor for dashboards.
Likelihood to Recommend
I'm using Entuity, and using BMC Operations Management to manage events is a must. Assign, acknowledging, close events, send notifications, and use REST API for external/internal connectors is a big plus! However, I'll not recommend it for small companies, due to the infrastructure and the huge amount of features it has.