What is U-Self Serve?
U-Self Service is designed with a premium self-service interface and provides real-time information with a human-like conversational experience, making transactional interactions seamless. The solution leverages AI-driven customer intents, natural language understanding models, and pre-built connectors for IVR, web, and mobile channels.
Categories & Use Cases
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
FAQs
What is U-Self Serve?
Uniphore headquartered in Palo Alto offers Conversational Service Automation (CSA), which combines artificial intelligence, automation technology and machine learning in order to produce better conversations between call centers and customers. Backed by real-time customer analytics, akeira drives conversations for supporting sales and customer service functions across multiple industries. akeira is designed with a self-service interface and provides real time information, and boasts a human-like conversational experience.
What are U-Self Serve's top competitors?
Kore.ai, IPsoft Amelia, and Google Cloud Dialogflow are common alternatives for U-Self Serve.