Unify - A great team working choice.
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
While we have Skype for Business for the entire organization, we currently use Unify for individual projects within the support team. This allows us to have context filtered conversations, to share and store essential documents and to initiate audio or video calls at a moments notice to discuss any issues. The simple structure of the interface ensures new users are on-boarded quickly, so this is a very powerful tool.
Pros
- The mobile use of the platform is very powerful. To be able to answer a video call on your phone and them simply swipe when you get to your desktop to have a seamless transfer is impressive.
- The simple interface makes it easy for new users. There is nothing to make them feel overwhelmed.
- Keeping all the information in the threads of conversations makes it easy to find. There is also a search tool, so as long as you know what you need, you can look accross all your conversation to find the information you are looking for.
Cons
- We would like to see the ability to break out to Group video conferencing systems. We understand that this is on its way in a software update in the near future.
Likelihood to Recommend
If you are looking for a tool for Teams to use where they can keep everything together, then this will work really well. A complete package than tools such as WhatsApp or Skype for business when it comes to documenting handling and more polished than the likes of Slack or Hipchat for the team working and communication element.
JW
John-James Worrall
Cloud Communications Specialist in Customer Service at ScanSource Imago UK (201-500 employees)
Vetted Review
1 year of experience