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UpCloud

Score8.1 out of 10

7 Reviews and Ratings

What is UpCloud?

UpCloud is a global cloud hosting company offering cloud servers on an hourly billed infrastructure-as-a-service. Their IaaS services include MaxIOPS block storage, their Simple backup service, SDN services, and resource isolation.

Media

Screenshot of UpCloud cloud servers
Screenshot of UpCloud backup, with SnapShooter
Screenshot of UpCloud server, with RunCloud

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Screenshot of UpCloud cloud servers

Top Performing Features

  • Service-level Agreement (SLA) uptime

    The service uptime as a percentage defined in the SLA

    Category average: 8.6

  • Operating system support

    Range of operating systems available as pre-configured images

    Category average: 7.9

  • Dynamic scaling

    Ease of scaling up or down in response to customer needs

    Category average: 8.2

Areas for Improvement

  • Elastic load balancing

    Automatic balancing and distribution of resources across multiple virtual computers

    Category average: 8.5

  • Pre-defined machine images

    Range of different server configurations available

    Category average: 7.8

  • Pre-configured templates

    Pre-defined templates for virtual machines

    Category average: 7.6

Simple and cost effective

Use Cases and Deployment Scope

We used UpCloud to serve some of our internal infrastructure services. We also used it to host test environments and production environments for a multitude of customer projects. I think the pricing as well was one of the biggest draws for us, along with reliability and performance.

Pros

  • Pricing
  • Ease of use - super easy to manage existing servers and deploy new ones
  • Great customer service

Cons

  • The billing reports are quite hard to read, could be simplified
  • A control panel function would be useful
  • The re-billing process could be better, not so cut throat if you miss a payment!

Most Important Features

  • The uptime
  • Great customer service
  • Well documented API
  • MaxIOPS for storage is fantastic

Return on Investment

  • The low cost means you don't really need to worry about pricing
  • To us as a business it was not as useful as DigitalOcean

Alternatives Considered

DigitalOcean

Other Software Used

DigitalOcean, Linode