What is UseResponse?
UseResponse is a feature rich all-in-one customer support suite that can be installed on a server or used as SaaS. Some features Include: HelpDesk with Ticketing, Feedback Community, Self-Service (Knowledge Base) and Live Chat.
The vendor’s value proposition is that UseResponse has a comprehensive and easy to use interface and the setup and configuration process is fast and simple. Free training and consultations are provided by the vendor as well as well as help with setting up the system if needed.
Categories & Use Cases
Screenshots
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Screenshot of Help Center
Technical Details
| Deployment Types | On-Premise, SaaS |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
FAQs
What is UseResponse?
UseResponse helps companies provide customer service support using several channels
and organize their community around products or services on their server.
It's all-in-one support suite with feedback, help desk ticketing system,
knowledge base and live chat in one package. Integrate it using API, built-in translation tool
and fully customizable interface with extended modular system.
What are UseResponse's top competitors?
Zendesk Suite, Freshdesk, and UserVoice are common alternatives for UseResponse.
Who uses UseResponse?
The most common users of UseResponse are from Mid-Size.