Value Weaver Consulting SRM Easy Help for SAP SRM

“SRM Easy Help” is SAP certified add-on for SAP SRM providing circa 70 new features on top of standard SAP SRM to enhance productivity and to reduce support costs. Add-on is certified by SAP and can support both on-premise and cloud deployment. It helps SAP SRM customers who want to derive more value from their SAP SRM estate and bring down SRM support costs while empowering business/purchasing help desks to do lots of things themselves without being dependent on SRM IT support teams.

‘SRM Easy help’ is a process automation tool to support new generation automated processes in your organisation. It can help to cultivate preventive system maintenance culture while giving insight into procurement activities. “SRM Easy Help” will help to reap financial benefits while empowering business to unearth better business value from SRM estate.

It enables SRM customers to:

1) Reduce total cost of ownership for SAP SRM

2) Optimise SRM implementation, rollout, transformation & operation costs

3) Reduce system Change Requests (CR) costs

4) Reduce per ticket costs within IT support

5) Minimise business interruptions because of IT glitches

6) Reduce service time for system maintenance

7) Identify ineffective usage of SRM licenses

Intangible benefits which customers realise are:

1) Boost in business confidence into systems, data and processes

2) Bring more business adoption among management layers

3) Bring more buy-in from support teams in dealing with bigger pieces of service requests