TrustRadius Insights for Veeqo are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Good Customer Service: Users have praised the customer service of Veeqo, with many mentioning the availability of well-written help files and the presence of customer service specialists at all hours. Some users have also highlighted the regular contact from the assigned customer service person until their issue is resolved.
Powerful Stock Management: Many users have found Veeqo to be powerful software that allows them to keep their stocks in line across multiple Shopify stores and a physical shop. They appreciate that it is the only software they could find with this capability, and it offers additional benefits in terms of stock management and reporting.
Easy-to-Use Platform: Users appreciate the easy-to-use platform of Veeqo, stating that it is simple to teach to staff. They also mention that the integration with Shopify is fast, and there are continuous updates to support growth. Some users even highlight that training new staff on the system was simple.
We use veeqo to bring together all our orders from different sales channels, we are then able to quickly ship the orders and manage the tracking and automated messages to the customer. We can also leave notes and tag other employees so we are able to keep a detailed record of what is happening with an order. We can also manage stock.
Pros
Allows us to ship orders without having to book manually, saves a lot of time.
Allows us to keep track of stock levels.
Allows us to produce invoices, packing slips, custom forms etc automatically
Cons
Allow notes to be deleted/edited by the author, sometimes people make a mistake
When creating invoice templates etc, guidelines would help everything line up
When using the search function, have search check the notes section as well
Likelihood to Recommend
If you are an online seller using multiple channels e.g. Amazon, website, eBay, etc. this is essential. All orders arrive in one place. By pre-entering all your item dimensions and weights, you can book the shipping with a courier using a single click. This saves literally hours of time each day and allows you to spend time focusing on growing your business and answering emails rather than just booking shipping. This alone makes veeqo essential.