#1 most frequent
United States of America
47.5%1,559 installations of 3,282
What is Veradigm EHR?
Veradigm EHR (formerly Allscripts Professional EHR) is a solution for small to mid-size physician practices that want to provide safer patient care, streamline operations and improve revenue. Professional works in ACOs, Patient-Centered Medical Homes and Federally Qualified Health Centers. According to the vendor, Professional is the industry’s first fully-certified 2015 edition technology enabling clinicians to meet the requirements of government initiatives such as Meaningful Use and MACRA.
Categories & Use Cases
Media
1 / 4
Top Performing Features
HIPAA compliance
The software helps providers comply with the privacy standards established by the Health Insurance Portability and Accountability Act (HIPAA).
Category average: 8.6
Role-based permission levels
Users have different permission levels based on their roles to protect patient privacy.
Category average: 7.2
Multi-office / multi-physician capabilities
The software can manage and coordinate multi-office or multi-physician instances.
Category average: 7.1
Areas for Improvement
Patient billing
The software can generate statements, send them to patients via mail or email, and process payments.
Category average: 6.8
Financial Reporting
Reports and dashboards allow users to understand the financial health of a practice.
Category average: 6
Real-time eligibility verification
The software checks a patient’s insurance and benefits eligibility and tracks co-pay and deductible information.
Category average: 6.9
Who Buys & Uses Veradigm EHR
#2 most frequent
Poland
6.3%208 installations of 3,282
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
3.8%126 installations of 3,282
Great tool with some limitations!
Use Cases and Deployment Scope
I was working as a virtual assistant for US physicians and was responsible for all the documentation work for which I used Allscripts EHR. Job responsibilities were to check patient schedules, enter diagnoses, check previous charts, take notes from doctor-patient encounters, and enter the information into the EHR.
Pros
- Cloud based platform
- Easy to navigate
- Easily create templates
Cons
- Speed
- Customer support
- Slightly expensive
Return on Investment
- I was not a part of decision making, so I have no idea about this.
Alternatives Considered
Epic
Other Software Used
Epic, Practice Fusion, Athena
Allscripts, User Friendly, but Room for Improvement
Pros
- Imaging and laboratory results were found in Allscripts Professional EHR.
- Allscripts Professional EHR also provided emergency room history and physicals created by the emergency room physician.
- Allscripts Professional EHR also provided a conduit to discuss review results with hospital nurse case managers.
Cons
- Allscripts could use improvement with stability. Once in awhile, the software would freeze upon loading images saved from radiology or lab reports. It frequently had trouble with login credentials.
- Improve the clarity of scanned images in patient's EHR.
- Conversability with other platforms, like Cerner, Epic, and McKesson.
- Improve the way InterQual loads review platform as well as emailing hospital case manager feature.
Allscripts review with obstetric group
Pros
- Electronic pharmaceutical ordering
- Ordering and documenting lab work
- Organizes data for easy reading
Cons
- Cannot order supplies like breast pumps, abdominal binders etc
- Printing ultrasound reports is difficult
- Cannot open more than 1 prenatal record or you lose data
Allscripts Pro EHR not up to par
Pros
- Ability to document an encounter with detail.
- Inter-office communications through the Inbox.
- Patient alerts and notifications are easy to view.
Cons
- Documenting an encounter is fairly bulky and does not flow well.
- The facesheet is cluttered and should be adjusted to allow the provider/staff to focus on recent information and expand on others if necessary.
- Updates always caused issues and customer support is outsourced through another country which made problem resolution a pain.
Return on Investment
- I do not have access currently to these numbers.
Alternatives Considered
Allscripts Professional PM, athena and nextgen
Other Software Used
Microsoft Office 2016, Smartsheet, Google Drive, SAP Crystal Reports
Allscripts EHR - Stable option in the EHR marketplace
Pros
- Organized documentation templates specifically for new and established patient visits.
- Amazing customer service with real-time solutions and impressive follow-up time intervals along with friendly and knowledgeable support technicians.
- Exceptional billing module with exceeds the current industry standard.
Cons
- Difficult to obtain lab reports or imaging reports in chronic patients.
- Redundancy in ordering prescription medications leading to errors
- Incomplete data downloads of labs, reports, old notes, procedures which compromises care.
Return on Investment
- Positive - Limited the amount of physical paperwork and redundancy of office paperwork.
- Negative - Decrease return on investment in initial 12 months.
- Positive - Offered new innovative solutions to long-standing issues.
