TrustRadius: an HG Insights company

VizualSurvey

Score8 out of 10

3 Reviews and Ratings

What is VizualSurvey?

Overview:

With VizualSurvey software anyone – with or without analytics skills can make professional survey dashboards within a short time. Once a user connects or uploads survey data from survey software, it can be transformed into the correct format that will work perfectly with any data visualization software. Users gain access to prebuilt survey dashboards in the top data visualization software (Tableau, Power Bi, Qlik and Tibco Spotfire) to visualize survey data. Dashboards are fully customizable and users can make their own dashboards if you want.

How VizualSurvey Works:

  1. Connect or Upload Survey Data
  2. Clean Survey Data
  3. Visualize Survey Data


Categories & Use Cases

Media

Screenshot of Upload or Connect Data
Screenshot of Prep Data
Screenshot of Preview Data
Screenshot of Visualization in Tableau
Screenshot of Visualization in Power Bi
Screenshot of Visualization in Spotfire

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Screenshot of Upload or Connect Data

Top Performing Features

  • Customizable dashboards

    Customizable dashboards are dashboards providing the builder some degree of control over the look and feel and display options.

    Category average: 8.7

  • Report Formatting Templates

    Category average: 8.4

  • Location Analytics / Geographic Visualization

    Location analytics is the visualization of geographical or spatial data.

    Category average: 8.9

Areas for Improvement

  • Pre-built visualization formats (heatmaps, scatter plots etc.)

    Pre-built visualization formats are canned visualization types that can be selected to visualize different kinds of data.

    Category average: 8.8

Great Survey Visualizations for Clients

Use Cases and Deployment Scope

We use it to survey B2B clients as well as large-size customers. It helps us understand the level of satisfaction, deliverability, and repurchase possibility. We use to analyze our customers' responses to our service quality and ensure that we deliver the best possible service. We also use it to improvise our customer experience.

Pros

  • Visual Data.
  • Feedback.
  • Analytics.

Cons

  • Less Cluttered.
  • Fast Loading.
  • Pricing.

Return on Investment

  • Positive Business Growth.
  • Increase AOV.
  • Increased Retention.

Alternatives Considered

Google Data Studio

Attractive and Easy to Use - You Can't Lose!

Use Cases and Deployment Scope

Over time, our company has collected an immense amount of information from our customers to help our company grow in the right direction. However, our company's vast amount of data from customer feedback surveys were scattered throughout endless pages of Microsoft Excel, making data recall, or even visualization, quite a daunting task.

Pros

  • Being able to visualize our data gives us better insight into what works, and what doesn't
  • Allows us to create dashboards branded specifically to our individual clients
  • Super fast learning curve, easy to get everyone on board

Cons

  • Sometimes it can be difficult to save your creations in the correct locations
  • While visually attractive, some screens can be overly busy
  • Templates are rarely relevant, expect to create your own dashboards every time

Return on Investment

  • Higher success rates with overall customer satisfaction leads to return customers
  • Customers are more trusting on larger projects based on the satisfaction of other customers
  • Able to more efficiently meet clients needs, leading to faster closings

Other Software Used

HubSpot CRM, CDK Elead, HelpSpot

Do Surveys A Lot? Vizualize Your Data!

Use Cases and Deployment Scope

We use VizualSurvey to ask our customers questions and get their feedback on what they like, need, or expect from us. This helps us understand what the customers need and how we can address any issues they are having. We use the data collected to assess and determine what outcomes we can make.

Pros

  • Visualizing multiple surveys in one dashboard.
  • Data cleaning.
  • Customizing dashboard templates.

Cons

  • Connecting dashboards and templates.
  • Prepping software data.
  • Need more how-to videos.

Return on Investment

  • Spent less hours cleaning data.
  • Able to fix issues.
  • Improved customer satisfaction.

Other Software Used

Typeform, SurveyMonkey