WeSupply Labs

WeSupply Labs helps merchants provide the best post-purchase customer experience when selling online with their integrated services designed to assure a smooth post-purchase experience for end-users.

Features Summary

• Proactive Notifications of delivery status
• Package Tracking
• Returns & RMA
• Store Locator with complete SEO schema and Social Integration
• In Store Pickup & Curbside for connecting Ecommerce, ERP and POS
  
• Delivery Estimate Algorithm based on historical processing & delivery
• Customer Satisfaction Score survey and Net Promoter Score
• Analytics & Statistics for data-driven decisions
• Branded Tracking Page for a premium self-service tracking experience
  

• Magento 2 - Full integration from Order Tracking to Returns and Store Pickup
• Shopify - Full integration from Order Tracking and Returns
• BigCommerce - Full integration from Order Tracking via Zapier App
• Netsuite - Full integration via Celigo
• Aptos - Full integration from Order Tracking
• Direct API Integration - Fully integrate any Ecommerce, ERP, OMS or Marketing platform
• Zapier - WeSupply Labs integrates with over 1000 platforms via Zapier
• Zendesk - Track Shipments and Start Returns directly from Zendesk.
• ScandiPWA - Full PWA solution for Magento 2

Supported carriers

• Direct integrations: FedEx, UPS, USPS, DHL
• Over 100+ additional couriers around the world via: EasyPost & Shippo