Perspective on Workday Professional Services Automation from Acquired Small Business
Use Cases and Deployment Scope
I have had multiple experiences with using the Workday Professional Services Automation software; as a consultant, in a large Fortune 500 company, and most recently when the small FinTech company I was working for was acquired by Nuveen/TIAA. The software was used as a one-stop-shop at Nuveen/TIAA for all things HR-related: payroll, benefits administration, recruiting, performance evaluation processing, etc. Workday is a powerful tool that is a good fit for large, multi-national corporations. In my opinion, it is a more technologically advanced/flexible version of the Oracle suite I utilized in roles 10+ years ago.
Pros
- One system to cover all HR needs
- Multi-user database with permission control
- Intuitive interface for end-user
Cons
- Ability to customize to non-standard/one-off processes
- One size fits "most situations" solution
- Difficult to rollout across organization - great once fully implemented
Most Important Features
- One stop shop for all HR needs
- Automation of repetitive, tactical HR tasks
- Multiple users with permission controls
Return on Investment
- Eliminates the need for administrative HR support
- Allows HR professionals to be more hands-on/consultative to organization as they are freed up from "paperwork"
- Allows HR to quickly run reports/utilize big data to make informed decisions
Alternatives Considered
Oracle PeopleSoft HCM
Other Software Used
Oracle PeopleSoft HCM, Justworks, Paychex Flex








