TrustRadius Insights for Workleap Officevibe are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Interface: Many reviewers have mentioned that the product has a user-friendly interface, allowing them to navigate and perform tasks efficiently. This indicates that users have found the interface intuitive and well-designed.
Helpful Customer Support: Several users have praised the helpfulness of the customer support provided by the company. It suggests that customers have had positive experiences with the support team and received assistance when needed.
Satisfaction and Ease of Use: The intuitive user interface and helpful customer support contribute to users' overall satisfaction with the product. These positive aspects make it easier for customers to use the product effectively and enhance their overall experience.
Worleap Officevibe was implemented at Ryman Healthcare within the offices for the people and culture, sales, and technology teams. Initially, there wasn't a significant uptake, but because it filled a critical gap in measuring team culture and manager engagement, it was eventually picked up across the board. The preset questions supported discussion and improvement of team culture.
Pros
NPS Surveys.
Employee engagement.
Team Culture.
Measuring the effectiveness of leaders.
Cons
Integration with user access.
Team management features are confusing.
Rollout support to improve uptake.
Likelihood to Recommend
If you don't have an employee engagement and performance platform, Workleap Officevibe will nicely fill that space; it would be best suited to small to medium organizations where there is already conversation to support team engagement, and anonymous surveys are helpful. The one-on-one feature and goals are also useful for proactively and positively engaging the workforce.
I have implemented Officevibe across our entire organization. Our executive team reviews the responses and implements changes based upon the information provided. I originally started using Officevibe because I wanted to get a bit closer to my team and have a regular feedback opportunity for them. I know getting the full story from employees isn't always easy. I thought that a survey format would allow them to be candid in helping me to understand the temperature of the company.
Pros
Does the remembering for me. Officevibe sends the surveys automatically on a scheduled sequence.
The surveys cover a wide range of topics. They help address where pain points could be lurking and where I need to try to help my team.
I like being able to see the trend in the reports. It helps me give an overall sense of the health of our employees feelings towards each other and the company.
Cons
I would like more analysis and next steps on how to address the problems that come up.
Likelihood to Recommend
In a small company, everyone gets busy wearing multiple hats. The effectiveness of our employees is probably what should be prioritized the most, but it often falls to the side. I needed a way to get info on their status without it taking much out of my day. Officevibe is a great solution. I get the results and can take action based on it. I don't always know what to ask and Officevibe has all the questions figured out. I think the smaller your company, the harder it would be to get unbiased responses. We have just over 10 users. If you are under, it may be obvious who is saying what and your responses may unfairly weighted.
We use Officevibe across the organization to get a pulse on employee engagement and prioritize interventions.
Pros
Drill down from metric to question.
UX to make it fun and easy to respond (increase response rate).
Well-designed questions based on analysis across a large dataset.
Great customer service.
Team level analysis.
Cons
Add review processes, like 360.
Add OKR tracking.
Add daily task tracking in PPP format.
Likelihood to Recommend
I've used Officevibe at my last 3 companies and love it. If you're looking for a simple, detailed solution, no one has a better methodology or UX than Officevibe. I love how the data is statistically tested to create really robust questions. The methodology helps us know where to focus resources (e.g. happiness, health, relationships) and really what that means down to the question level. It has great UX, enabling you to answer from Slack, email, desktop Web or cell. The questions are illustrated to make it attractive and easy to answer.
I use Officevibe to check in with my staff on how they feel about their work and the office as a whole - they can leave feedback anonymously so they can feel free to give feedback that they might feel uncomfortable giving face-to-face. Sometimes people don't want to speak up for fear of hurting feelings or fear of reprisals and this gives them a safe way to voice their concerns.
Pros
It asks specific questions that helps me to get a feel for how people feel about their job and the office as a whole and it does it in a quick and easy way - they can finish it in just a few minutes and move on with their day
It also asks open-ended questions if they want to add more detail or voice a concern over something, or give a suggestion or two. They have the option to have it be anonymous or have their name attached to it, so they can feel safe in whatever feedback they have to give.
You have the ability to use the random questionnaires generated by Officevibe, or if there is something in particular you want to know you can create a poll of your own. This is great when you want to know everyone's thoughts on a specific issue, you can create a multiple choice question to give them options to choose from, or you can simply ask an open-ended question about something and see how they respond.
Cons
The one thing that I wish I could change would be that I am also sent the same survey that the staff gets and my answers count. We're a very small office so I feel that my answers skew the results no matter how I answer the questions. And it also skews the results if I just don't answer them as well, so it would be nice if I could have the surveys not come to me.
The only other thing you would want to be careful of if you are an office as small as ours is that even though the feedback is truly anonymous as far as the software is concerned - if you only have a few people in your office you can sometimes tell who wrote the comment simply because you're familiar with the way each person speaks and writes, and the words and phrases that they use. You just simply have to be careful to take it at it's face value as if you didn't know who wrote it. This really isn't a weakness of Officevibe itself - it's just simply due to the fact that when you work so closely with just a few people you tend to learn peoples writing styles. If you're a bigger office it probably won't be an issue.
Likelihood to Recommend
I think Officevibe is great for any office where management truly cares about how happy their employees are and is interested in making their company a great place to work. It's a quick and easy way for staff to give you honest thoughts and opinions that you can act on to make improvements.
We used Officevibe throughout our whole team. We were looking for creative ways to understand a kind of "real-time" gauge of how employees were doing, feeling, and why. To be able to take the "temperature" of a team is one of the most valuable things you can do, but is often one of the most overlooked elements of running a successful company, particularly during growth periods.
Pros
Feedback from employees was both consistent and swift - it doesn't take employees long to respond to questions.
You can diversify the areas in which you're seeking feedback.
Dashboard metrics / reports were great.
Cons
It can feel a bit labor-intensive to set up.
Set up could be more user friendly.
Likelihood to Recommend
Officevibe works well in environments where a team / company is growing fast, and you're looking to gauge culture, and maintain culture. It is particularly important in seasons of growth to understand where people are at - both those who have been there some time and are experiencing change as it happens, and those who are new and finding themselves in the midst of an organization's culture. I'm not sure I'd recommend Officevibe for teams that aren't growing particularly fast.