TrustRadius: an HG Insights company

Yelp for Business

Score6.8 out of 10

11 Reviews and Ratings

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What is Yelp for Business?

Yelp connects people with local businesses, with users contributing approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

Categories & Use Cases

Who Buys & Uses Yelp for Business

Most Frequent Users

Top 1 countries using Yelp for Business.

Based on HG Insights installation data
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#1 most frequent

United States of America

100.0%

1 installation of 1

Yelp for Business Reviews

What users are saying about Yelp for Business.
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Review of Yelp for Business

Verified User
Manager in Marketing (11-50 employees employees)

Use Cases and Deployment Scope

Promotes business to top of page when people are searching.

Pros

  • Reaching new customers
  • Informing people of services
  • Finding local businesses

Cons

  • Deleting 5 star reviews
  • Archiving real reviews from customers

Most Important Features

  • Raaching new customers
  • Honest business integrity

Return on Investment

  • Reaching new customers in the area
  • Losing customers due to Yelp deleting valid 5 star reviews I believe