Zeal Digital Adoption Platform

Zeal delivers real-time, tailored content that automatically changes as users move through software or business processes. Zeal’s digital adoption platform supports any enterprise, custom, desktop or web application. For example, for an application such as Salesforce, Zeal delivers on-demand guidance with a company’s content, showing salespeople how the business wants them to follow its sales processes, forecast sales and do their jobs effectively.

Companies can leverage Zeal’s products for change management, software rollouts, general training, and onboarding new hires, to enhance productivity and employee experience.

Key Benefits

• Support new software application roll-outs with contextual help

• Provide employees with real-time guidance so they can grasp new or changing business processes.

• Reduce error rates.

• Help new employees get up to speed faster.

Key Differentiators

Zeal differentiates itself from other digital adoption platforms, according to the vendor, by:

Rather than performing complex, time-consuming, and often painful integrations, companies can deploy Zeal’s lightweight desktop client or browser extension to provide essential guidance and training content on top of any application the customer desires.

Zeal’s real-time guidance window is flexible -- essentially a webpage and allows customers and authors the versatility to create and deliver content.

Zeal’s Content Management and Authoring Tool allows customers to create a rich set of support and help. Authors can create anything from simple step-by-step guides to multi-tab pages with videos, and images.

The vendor further states that some customers use Zeal to create Knowledge Hubs, which act as a central learning platform. Zeal works in conjunction with LMS’s to ensure the right content is available for users. An existing LMS, knowledgebase, SharePoint, video-hosting, or any other place used to store content that can be accessed by a browser can be used.