What is Zencity?
Zencity’s platform gathers organic and proactive feedback from all across a community, translating millions of data points into actionable insights. Zencity helps the user understand features of a community that matter to residents, such as sanitation, transportation quality, and public safety. This is to support budgeting, help find the correct messaging to address citizens' concerns, as well as track trends and growing concerns across a community or region.
The vendor states users can rely on Zencity’s AI technology to identify the data trends needed, in one glance, and see what’s top of mind for community members using:
- Sentiment analysis
- Volume of interactions and recurring themes
- Breakdowns by location, departmental focus, and source
- Trending data alerts
Categories & Use Cases
Videos
Technical Details
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FAQs
What is Zencity?
Zencity aims to use AI and big data to reinvent the way local governments make decisions. Their platform helps cities understand their residents real needs and priorities, eliminating the guesswork from policymaking. Together with partner-cities, Zencity aims to set a new standard for performance management in local government.