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Zendesk Sunshine Conversations

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Tech Cares
2025
Tech Cares 2025

Technical Details

Technical Details
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FAQs

What is Zendesk Sunshine Conversations?
Zendesk's Sunshine Conversations (formerly Smooch.io) lets users unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. Smooch was acquired by Zendesk in May 2019.