One of the best business decisions I've made
Use Cases and Deployment Scope
I switched to zHealth in 2020, who knew what that year would bring. Out of twenty years of owning my own chiropractic office, zHealth is one of the best business decisions I have made. zHealth product is accurate, efficient, and offers more options than other electronic health record platforms, and for a lower monthly fee! Switching from one platform to another is always tedious and, frankly, costly. So I really needed to be sure it was a good move. I was extremely dissatisfied with the performance of the EHR system I had been using. Randomly, the system would completely erase an hour of my patient data and that company would gaslight me when I complained. The customer service, technical help, and training at zHealth are far superior than any other EHR service out there. Because they built their platform after many tech advancements were available, the product is far superior to any of the others. I have used EHR of the two biggest companies and a smaller one. I tell my colleagues often, the switch to zHealth is worth every penny.
Pros
- Load up speed from one screen to another is fast
- Data dissemination from one entry to other points of data is thorough.
- It communicates directly with the clearing house, so I know within 24 hours if my claim was accepted and, if denied, why the clearing house or insurance company denied it.
- I can input blocks of EOB's.
- Batching groups of claims and sending in three simple clicks.
Cons
- I would like to see direct links to Availity, Optum, and ASHlink.
- I would like more options on the type of appointment when I schedule.
Alternatives Considered
CHIROSPRING and ChiroTouch
