Zight Reviews and Ratings

Rating: 9.8 out of 10

Score

9.8 out of 10

Community insights

TrustRadius Insights for Zight are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Visually Pleasing and Easy to Use Interface: Users have consistently praised CloudApp for its visually pleasing and easy-to-use interface. Many reviewers have mentioned that the user interface is intuitive and well-designed, making it simple for them to navigate through the various features of the tool.

Capture and Hosting of Media: The ability to capture screenshots, GIFs, videos, including webcam recordings, was highly appreciated by users. They found this feature extremely useful in their day-to-day work. Additionally, users liked that CloudApp automatically hosted the captured media files, saving them storage space on their devices.

Generous Freemium Account: The generous freemium account provided by CloudApp has been well-received by many users. This allows them to experience the features and benefits of the tool without having to commit to a paid plan right away. Several reviewers have mentioned how valuable this offering is in helping them determine if CloudApp meets their needs before upgrading to a paid subscription.

Reviews

27 Reviews

Best for saving business and meetings time

Rating: 9 out of 10

Incentivized

March 29, 2022

Use Cases and Deployment Scope

By using CloudApp we can record our screen, so instead of doing any lengthy meetings now we are saving our business time by screen recording all the updates and uploading it. So, team members can watch the updates whenever they get the time throughout the day. It also helps when someone is on leave and we have to explain to them all the updates.

Pros

It can do screen recording with and without audio, whether it is device audio or external.
We can use this as a file-sharing system because here we can upload large files and share them with our team members.
While sharing any file we can embed them as well.

Cons

While embedding we are not getting more automatic options for customization.

Likelihood to Recommend

When someone is not present or when we have to add a new member to an ongoing project, we don't always have to do knowledge transfer as new members can watch our updates which we regularly upload with CloudApp.

Verified User

Engineer in Engineering (1001-5000 employees)

Vetted Review

1 year of experience

Capable Screen Recorder with Powerful Annotation Tools

Rating: 8 out of 10

Incentivized

March 24, 2022

Use Cases and Deployment Scope

We have many different tools that facilitate communication with clients, each has its own place in our workflow. However, CloudApp tries to combine many of these tools - quite effectively - to have a centralized hub for our screen recordings and annotated screenshots. All these are nicely organized in a file system. Each project/client can have its own sub-folder (collection). This helps keep all the recordings and files arranged, which is especially useful if you work with many clients. The actual purpose of the recordings is to educate and help our clients. In a web design business, it's essential to help clients in how to use their new website and a screen recording (or a series of recordings) can be very helpful. To explain and answer small questions, the annotated screenshot features are great.

Pros

Screen recording
Taking screenshots
Annotating
File management
Sharing screenshots/screen recordings with clients

Cons

Pricing for individuals should be more competitive
Lack of support forum where users could help each other

Likelihood to Recommend

CloudApp is great and does the job well, but there are other well-established products/services that bring the same value for a lower subscription price. This is especially important for small teams or startups. Given the fact it has all the important features, bigger companies will be very satisfied with it. Individuals and small teams might find other solutions more affordable, while getting the same features.

Arpad Szucs

Brand Designer | UI, UX & Visual Designer in Marketing at WhiteX.Design (1-10 employees)

Vetted Review

View profile

CloudApp has a lot of potential. But it needs to improve the video editing functionality.

Rating: 4 out of 10

Incentivized

March 22, 2022

Pros

Recordings
gifs

Cons

The recording trimmer is awful

Likelihood to Recommend

I use cloudapp for 2 main use cases: 1. To create recordings to be sent to prospects and teammates 2. To create gifs to be sent to prospects, or be used in slide decks It's great for sales people or anyone who creates demos. However, I believe there is a lot of room for improvement. The app and the web tool are not exactly in sync.

Matt Surls

Sales Engineer in Sales at Qualtrics (1001-5000 employees)

Vetted Review

1 year of experience

Takes Screenshots to the Next Level!

Rating: 8 out of 10

Incentivized

March 21, 2022

Use Cases and Deployment Scope

Most of my coworkers work remotely, and CloudApp is great when I need to show them something. All I need to do is to take a screenshot of my desktop, and forward them the link in Slack or email. I can even crop the image, highlight a portion of it, or make arrows pointing to an important item. However, often I will be automatically logged out of the program, making it much slower to access.

Pros

Cropping the images: allows what I need people to focus on be front and center
Arrows: I almost always point to something important that needs to be highlighted
The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.

Cons

Automatic log out: this issue is newer. Any time I wish to use the app, I have to spend time to log back in. This can be time consuming, especially when I'm in a hurry, and just want to take a quick screenshot
Can no longer use my keyboard shortcut: I used to be able to just hit print screen on my keyboard, and then take a screenshot; this was my favorite way to use the CloudApp, and now I'm not able to do so.
The Downloaded desktop app: I have had to download the desktop app shortcut several times, because after I'm logged out, it stops working. I have since stopped using this option; it doesn't work.

Likelihood to Recommend

I appreciate when I can take screenshots, and send them to coworkers. When I need to illustrate when something is not working properly, I can easily take a screenshot of the error message, and send it off to IT. This way they are able to resolve the issue much sooner. I will receive website leads, take a screenshot of the lead, and forward it on to the sales team.

Verified User

Employee in Marketing (51-200 employees)

Vetted Review

2 years of experience

Easy to use and quick to consider

Rating: 7 out of 10

Incentivized

March 16, 2022

Use Cases and Deployment Scope

CloudApp is been more useful to me in terms of content sharing or I can say very specific content sharing to any meetings with Client here I can upload many informational documents contents links which is very handy instead of sharing whole screen and uploading the content and waiting them to get uploaded. Cloud App helped to share content videos, screenshots with necessary editing and being very helpful in presentations.

Pros

Capturing specific contents in video format instead of getting recorded the whole screen
Customizing the contents of any video or screenshots and annoting in terms of user's need
Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
Getting more customized settings while uploading or editing screenshots to look the content more readable

Cons

The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
Lots of updates receiving when download the app and used, So update must be come at particular time
I had to reinstall the app whenever the app getting crashed. I did it once

Likelihood to Recommend

In terms of client meetings or any presentations we need some ice-breaker and informational contents to be displayed that can be short animation videos or edited screenshots or links to directly upload and who will give all the minor details of the product which is to be explained so CloudApp is the best app to get the content displayed like in any site we liked some informational content or animation we can easily get that animation in the form of video and add to our presentation slides to look more innovative and also the editing part to portray the details is so good.

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

1 year of experience

Rather use loom over CloudApp

Rating: 5 out of 10

Incentivized

March 15, 2022

Use Cases and Deployment Scope

CloudApp was used to share screen recordings or screenshots with product and development to address bugs. Whenever we would see an issue with our platform then we would record via cloudApp and send it to the appropriate department. Sometimes we would use it for training as well in terms of process changes etc.

Pros

Recording
Screenshotting
Sharing

Cons

UI design.
Ease of use.

Likelihood to Recommend

CloudApp is good for sharing product and development bugs that can be seen by a team.

Verified User

Contributor in Sales (201-500 employees)

Vetted Review

1 year of experience

Excellent for screensharing

Rating: 10 out of 10

Incentivized

August 21, 2019

Use Cases and Deployment Scope

As a public engagement group, we use volunteers to deliver our activities. As we are growing quickly, we don't always have time to sit down with each volunteer specifically to teach the in's and out's of each activity, so remote teaching videos and documents have been really useful in making sure everyone is up to speed. This is also particularly important for those that are not geographically local, and as we share our activities, this software makes it easy to communicate these techniques, and short gifs and pictures.

Pros

Excellent UI, easy to use and visually good.
Very easy to create gifs and capture screens (that's what it's for!).
Automatic upload is pretty useful.

Cons

The file size can be restrictive at times, but easy to workaround.
User workflow for images and gifs could be simplified.

Likelihood to Recommend

CloudApp is perfect for anyone that wants to share what they have on screen. For us, the sharing of training techniques and points of interest have been made much more simple using this. The cloud storage is particularly useful, and although the process could probably be simplified slightly, it is still a worthwhile investment of time and resources.

Verified User

Director in Corporate (1-10 employees)

Vetted Review

1 year of experience

Simple, intuitive sharing

Rating: 10 out of 10

Incentivized

June 29, 2019

Use Cases and Deployment Scope

Our entire organization uses CloudApp to quickly share screenshots, videos, and gifs, both internally and externally. The most common use case for us is sharing quick screenshots of things we're seeing in our product or doing quick edits on a copy, but we often use gifs and videos to report bugs, illustrate points, etc. It's a very handy way to capture and share things we're working on.

Pros

It's intuitive to use.
Provides easy gif/video creation.
Has simple and straightforward sharing.

Cons

The file size and quality of gifs could be improved.

Likelihood to Recommend

CloudApp is such a simple, straightforward tool for capturing and sharing screenshots, gifs, and screen recordings. It's very easy to grab those items, annotate them, and share them with your team and with external folks as well. The beauty is really in its simplicity—you never feel like you're interrupting your workflow while you do it.

You're likely not going to use CloudApp to create professional-quality screen sharing videos or gifs, but for quick shares with team members, prospects, customers, etc, I've never seen anything else as good or easy to use.

Andrew Clark

Chief Growth Officer in Marketing at Visible.vc (1-10 employees)

Vetted Review

1 year of experience

View profile

Say "YES!" to CloudApp with Me!

Rating: 10 out of 10

Incentivized

May 15, 2019

Use Cases and Deployment Scope

CloudApp is being used within my company, mostly for collaboration with clients and development partners. It's been a lifesaver to visually show problems with a video recording, or take a picture and point out the problem/area that needs changed by marking it up. It saves a lot of time from having to jump on constant screen sharing sessions just to show a single problem area. It also saves time from having to manually do a screenshot, save it, then upload it to an email...I can just paste the link once it's automatically uploaded and copied!

Pros

Uploading screenshots/videos immediately and automatically to the cloud
Automatically copying that cloud link so you can just paste it in an email
Ability to edit the picture or video directly after taking it (ex. adding text, arrows, boxes, or circles)

Cons

Ability to download with a single click on the Mac App, you have to click on the options button, then click download, then select where you want it saved. Too many clicks currently.

Likelihood to Recommend

CloudApp is a core tool that every marketing team, development team, or customer support team should have in their application stack. It's been a tool I use throughout the week in various communications (clients, as well as partners). It's been helpful for troubleshooting issues I run into with my software, but also extremely helpful for sending changes I'd like to see done to websites to my developers. A great tool to cut down on miscommunication about visual changes needed to things. It's also a great tool to record training videos. You can easily share a specific part of your screen and walkthrough how a task needs to be done, or how a program works.

Christopher Page, MBA

Digital Marketing Consultant in Marketing at LaunchGo, LLC (1-10 employees)

Vetted Review

1 year of experience

View profile

CloudApp for Customer Support

Rating: 9 out of 10

Incentivized

March 7, 2019

Use Cases and Deployment Scope

Our Support Team uses CloudApp to take GIFs, videos, and screenshots to send to our clients and to use in our knowledge base articles. Sometimes providing steps along with images or a short video is an easier way of explaining how to accomplish something within our product.

Pros

CloudApp makes taking GIFs, videos, and screenshots very quick and easy. Very little training was required for CloudApp because it is a straight forward tool.
We love the feature that allows you to annotate images and videos to highlight certain areas. This is especially important in Support when explaining something to a customer.
I like that CloudApp makes sharing files very easy. In just the click of a button, you can choose how you'd like to share a file with someone else.

Cons

The one thing I can think of is making it easier to save images, videos, and GIFs to your desktop. This requires a few extra steps and it's typically easiest for me to pull an image directly from my desktop into an email or knowledge base article.

Likelihood to Recommend

If you need to take screenshots or videos frequently and need a better way to store and share these then CloudApp is for you.

Verified User

Manager in Customer Service (51-200 employees)

Vetted Review

3 years of experience

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Reviews and Ratings

Easy to use and quick to consider

Rating: 7 out of 10

Incentivized

March 16, 2022

Use Cases and Deployment Scope

Pros

Capturing specific contents in video format instead of getting recorded the whole screen
Customizing the contents of any video or screenshots and annoting in terms of user's need
Editing the videos and screenshots which is helpful in terms of sharing contents in online presentations or meetings with client
Getting more customized settings while uploading or editing screenshots to look the content more readable

Cons

The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
Lots of updates receiving when download the app and used, So update must be come at particular time
I had to reinstall the app whenever the app getting crashed. I did it once

Likelihood to Recommend

Verified User

Engineer in Information Technology (11-50 employees)

Vetted Review

1 year of experience