Zippykind

Zippykind is a delivery management software and app designed to streamline delivery operations and enhance customer satisfaction. According to the vendor, this solution is aimed at small to medium-sized businesses in various industries, including delivery and logistics companies, e-commerce businesses, food delivery services, retailers with delivery services, and courier services.

Key Features

Interactive Map Dashboard: According to the vendor, users can easily track the location of drivers, send new deliveries, and navigate through past and future orders using the calendar view.

New Features: The vendor provides a blog post that offers descriptions and screenshots of the latest enhancements to the software.

Demo Videos: Users can explore the vendor's Youtube channel to watch demo videos showcasing each feature of the Zippykind platform.

iPhone and Android Drivers App: According to the vendor, delivery drivers can utilize a comprehensive app for navigation, routing, customer and dispatch communication, as well as photo, notes, and signature attachments.

Dispatch Software: The vendor states that store managers and operators can have total oversight over drivers and deliveries through the dispatch software.

Increase Customer Happiness: According to the vendor, Zippykind offers features such as real-time tracking, autonomous communication between customers and drivers, signature verification, and customer ratings and feedback to enhance customer experience.

Drivers Stay Efficient: The vendor claims that drivers can receive push notifications with delivery details, accept or decline delivery tickets, add photos, notes, and signature verification, and sort delivery destinations efficiently.

Communicate Better With Customers: According to the vendor, drivers can facilitate communication with customers through photo attachments, custom messages, and integrated directions using Google Maps.

Dispatch Operator's Dashboard: The vendor states that users can gain real-time tracking of drivers and delivery tickets, easily search the map for tickets, and overlay delivery and driver zones for efficient management.

Delivery History Heatmap: According to the vendor, users can analyze past deliveries with heatmap, line chart, or column chart visualizations, and filter results by team, driver, or date range.