Based on 147 verified reviews published in the last 18 months
This report synthesizes 147 product reviews to identify alternative products that users have experience with. Microsoft Teams is the most frequently mentioned alternative, appearing in 23% of reviews. Google Meet is also a common point of reference, with 13% of reviewers mentioning it. Other platforms mentioned include Slack (10%), Skype (4%), Calendly, Webex Meetings, Microsoft Teams Rooms, and Cisco Webex DX80 (each at 3%). Reviewers often mention these products in combination, suggesting users often evaluate multiple options before settling on a solution.
Microsoft Teams is frequently mentioned as an alternative or a product used in conjunction with Zoom Workplace, appeari…
Microsoft Teams is frequently mentioned as an alternative or a product used in conjunction with Zoom Workplace, appearing in approximately 11% of reviews. Reviewers often mention it alongside other platforms, suggesting a common consideration set. Some reviewers use Microsoft Teams Rooms, indicating a comparison at the hardware level as well.
Google Meet is another commonly cited alternative, mentioned in 13% of the reviews. Reviewers often list it alongside M…
Google Meet is another commonly cited alternative, mentioned in 13% of the reviews. Reviewers often list it alongside Microsoft Teams and Slack, indicating it is a key competitor in the video conferencing and collaboration space. Some reviewers use Google Meet in conjunction with other calendaring and scheduling tools.
Microsoft Teams is frequently mentioned as an alternative or a product used in conjunction with Zoom Workplace, appeari…
Microsoft Teams is frequently mentioned as an alternative or a product used in conjunction with Zoom Workplace, appearing in approximately 11% of reviews. Reviewers often mention it alongside other platforms, suggesting a common consideration set. Some reviewers use Microsoft Teams Rooms, indicating a comparison at the hardware level as well.
Slack is mentioned by 10% of reviewers as another product they have used or evaluated. It is often listed alongside Mic…
Slack is mentioned by 10% of reviewers as another product they have used or evaluated. It is often listed alongside Microsoft Teams and Google Meet, highlighting its role as a competitor in the collaboration and communication space. Some reviewers mention using Slack in conjunction with other tools for specific workflows.
Skype is mentioned by 4% of reviewers. It appears in the context of users who have migrated from Skype or are using it…
Skype is mentioned by 4% of reviewers. It appears in the context of users who have migrated from Skype or are using it alongside other tools like Microsoft Teams. The mentions suggest that Skype is considered a legacy platform in some cases, with users now exploring more modern alternatives.
This report synthesizes 147 recent reviews to assess the return on investment (ROI) of Zoom Workplace. Reviewers most frequently cite improvements in collaboration and cost savings as positive impacts on business objectives. Specifically, 27% of reviewers mention improved collaboration, highlighting its role in enabling remote work and facilitating communication with both internal and external parties. Cost savings are also a significant theme, noted by 26% of reviewers, who attribute these savings to reduced travel expenses and the consolidation of communication tools. These two factors appear as key drivers of perceived ROI. Additional benefits include ease of use (12% combined), improved communication (5%), and remote work benefits (4%).
A substantial portion of reviewers (27%) credit Zoom Workplace with improving collaboration. This improvement stems fro…
A substantial portion of reviewers (27%) credit Zoom Workplace with improving collaboration. This improvement stems from the platform's ability to facilitate remote work and enhance communication among team members and external partners. Reviewers appreciate Zoom's role in enabling real-time collaboration and brainstorming, leading to faster issue resolution and more diverse input.
Cost savings are a frequently cited benefit, with 26% of reviewers mentioning this aspect. Savings are attributed to se…
Cost savings are a frequently cited benefit, with 26% of reviewers mentioning this aspect. Savings are attributed to several factors, including reduced travel expenses due to remote meetings and the consolidation of multiple applications into a single platform. Reviewers also note savings from switching to Zoom's softphone technology.
Ease of use is a notable advantage, mentioned by 7% of reviewers. Reviewers find Zoom Workplace easy to learn and use,…
Ease of use is a notable advantage, mentioned by 7% of reviewers. Reviewers find Zoom Workplace easy to learn and use, which facilitates its adoption by both internal teams and external clients. This ease of use contributes to smoother online conferences and reduces time spent on setup.
Improved communication is another positive impact, with 5% of reviewers highlighting this benefit. Zoom Workplace enhan…
Improved communication is another positive impact, with 5% of reviewers highlighting this benefit. Zoom Workplace enhances communication by providing centralized hubs for team communication and enabling businesses to connect with clients worldwide. Reviewers also note that it facilitates better inter-department communication.
A related theme, also at 5%, is that Zoom Workplace is simply 'easy to use'. Reviewers appreciate its streamlined exper…
A related theme, also at 5%, is that Zoom Workplace is simply 'easy to use'. Reviewers appreciate its streamlined experience and how it simplifies scheduling and managing meetings. This ease of use is particularly beneficial for less technical employees.
This analysis synthesizes 147 product reviews to identify software regularly used alongside Zoom Workplace. Microsoft Teams is the most frequently mentioned complementary software, cited by 26% of reviewers, followed by Slack (16%) and Microsoft 365 (12%). These platforms are often used for communication and collaboration. Google Meet (5%), Adobe Acrobat (3%), and Google Workspace (3%) are also mentioned, though less frequently. The co-occurrence of multiple communication and productivity tools suggests users often integrate several software solutions to meet their diverse needs.
Microsoft Teams is frequently used alongside Zoom Workplace, with 26% of reviewers mentioning it. This indicates that m…
Microsoft Teams is frequently used alongside Zoom Workplace, with 26% of reviewers mentioning it. This indicates that many users rely on both platforms for their communication and collaboration needs. Reviewers often list Teams alongside other similar tools, suggesting a multi-platform approach to workplace communication.
Slack is another popular alternative, mentioned by 16% of reviewers. Like Microsoft Teams, Slack is often listed alongs…
Slack is another popular alternative, mentioned by 16% of reviewers. Like Microsoft Teams, Slack is often listed alongside other communication and collaboration tools, indicating that users may choose between these platforms or use them in conjunction with each other. The mentions suggest a preference for diverse communication channels.
Microsoft 365 is mentioned by 12% of reviewers, frequently in conjunction with Microsoft Teams. This suggests that user…
Microsoft 365 is mentioned by 12% of reviewers, frequently in conjunction with Microsoft Teams. This suggests that users leverage the broader Microsoft ecosystem alongside Zoom Workplace. The references to Microsoft 365 highlight the reliance on established productivity suites.
Google Meet is mentioned by 5% of reviewers. The mentions suggest that some users use both Google Meet and Zoom Workpla…
Google Meet is mentioned by 5% of reviewers. The mentions suggest that some users use both Google Meet and Zoom Workplace for video conferencing. These reviewers often list multiple platforms, suggesting a flexible approach to video communication.
Adobe Acrobat is mentioned by 3% of reviewers. These mentions suggest that users integrate Adobe Acrobat for document m…
Adobe Acrobat is mentioned by 3% of reviewers. These mentions suggest that users integrate Adobe Acrobat for document management alongside Zoom Workplace. The software is often listed among other productivity tools, indicating its role in broader workflows.
This report analyzes 147 recent reviews to understand how Zoom AI Companion has changed users' day-to-day work, focusing on efficiency gains such as time saved in meeting-related tasks and communication. Reviewers highlight several ways Zoom AI Companion impacts their work, primarily through features related to meeting support. A significant portion of users find the AI helpful for summarizing meetings (7.48%), enabling them to quickly grasp key points and share summaries with others. Note-taking is another frequently cited benefit, mentioned by 4.76% of reviewers, allowing users to focus on the conversation during meetings. Additionally, 3.40% of users report that Zoom AI Companion assists in creating meeting minutes, streamlining the process and saving time. Some reviewers also appreciate the tool's ability to capture action items and create transcripts, further enhancing post-meeting follow-up. While the overall sentiment is positive, some users suggest improvements in the AI's ability to understand nuances and context, indicating room for further development.
A notable portion of reviewers (7.48%) find the meeting summarization feature beneficial, stating that it effectively c…
A notable portion of reviewers (7.48%) find the meeting summarization feature beneficial, stating that it effectively captures key discussion points. Users appreciate the time saved and the ability to share summaries with a broader audience. Some reviewers note that while the feature is generally effective, there is room for improvement in understanding nuances and context.
Approximately 4.76% of reviewers report that Zoom AI Companion helps with note-taking during meetings. Reviewers apprec…
Approximately 4.76% of reviewers report that Zoom AI Companion helps with note-taking during meetings. Reviewers appreciate the ability to capture key points and action items, allowing them to focus on the conversation. The note-taking feature also aids in post-meeting follow-up and serves as a reference for what was discussed.
Around 3.40% of users say that Zoom AI Companion assists in creating meeting minutes. Reviewers find that it streamline…
Around 3.40% of users say that Zoom AI Companion assists in creating meeting minutes. Reviewers find that it streamlines the process, saves time, and helps record important discussions. Some reviewers mention that the feature enables them to create meeting minutes even if they cannot attend the meeting.