Zycus Procure to Pay Suite: Yay or Nay!!
Use Cases and Deployment Scope
I work on the vendor onboardings through Zycus Procure to Pay Suite. We have multiple issues with the product and there is a huge scope for improvement interms of the kind of customer service provided and also the application. We use it on a daily basis and the support is very minimal when it comes to addressing issues.
Pros
- Storage of Data
- Streamlined approach
- Everything in one place
- Great for Audit
Cons
- Technical advancements
- Customer service
- Customer feedbacks
Most Important Features
- iSupplier
- iSource
- iManage
Return on Investment
- Positive: Reduction in manual effort by 20%
- Positive: Easier access to data by 80%
- Negative: Additional steps in the process
Alternatives Considered
BMC Helix Remedyforce, SAP Ariba Procurement and Coupa Supply Chain Design & Planning
Other Software Used
Coupa Supply Chain Design & Planning, SAP Ariba Procurement, BMC Helix ITSM (Remedy)


