Zywave Analytics Cloud - Decision Master Warehouse has a lot of potential!
Use Cases and Deployment Scope
We primarily use Zywave Analytics Cloud - Decision Master Warehouse with our United Healthcare Key Account Groups (100+). There is so much information available once the case has been processed. Our customers love the in-depth look at their company's claims as well as the recommendations for getting any areas of concern under control.
Pros
- Provides a great overview analysis of the findings
- The recommendations for helping to get claims issues under control are tailored and very informational
- The Ad Hoc customization capabilities are great
Cons
- Please provide a section on requirements by a carrier including any forms that will need to be signed by the employer to begin processing
- We would like the carrier request process to be more streamlined.
Most Important Features
- Ad Hoc
- Recommendations
- Areas of Concern
Return on Investment
- We have only been able to use it with one group so the ROI isn't great. We do make up for that with the other products though.
Other Software Used
Zywave PlanAdvisor, Applied Epic, Zywave Content Cloud - Employee Benefits Content Packages (Broker Briefcase)