Quick review of QuickBase.
Updated March 06, 2017
Quick review of QuickBase.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with QuickBase
We used it to do everything including: job tracking, cost analysis, timely completion, material ordering, permit applications and approvals, track quality control, safety audit results and trends, scheduling, as well as profit and loss for individual jobs.
We also use it to track vehicle repairs, employee training, closing of work orders and billing and receiving of payments. We set it up to do everything we needed to track our performance and to follow our improvement.
We also use it to track vehicle repairs, employee training, closing of work orders and billing and receiving of payments. We set it up to do everything we needed to track our performance and to follow our improvement.
Pros
- Many software platforms make you use what they set up. With QuickBase, you can imagine what you need and set it up. The only limit is your ability to explain what you need and why you need it.
- We were able to require necessary data input from our employees that before were left blank.
- Creating reports that can be completed with just 1-button, before we would spend a day or more to accomplish the one weekly report that we can do in just minutes.
- It allowed us to share what each group needed with limiting confidential access to sensitive material.
- Creating ad hock reports on the fly is a powerful tool. When you start creating a program you never know what needs you may have in the future and when you realize the need, you just create a report.
Cons
- Calendaring is difficult and tedious at best. With special problems with shifts that go past midnight.
- It was difficult to get started with QuickBase. Not really understanding relational databases and relationships caused issues.
- The team from QuickBase was only moderately helpful with getting this up and running. They were of no help leading me to a plan, it was just fly by the seat of your pants.
We tried a few and I can't recall the names or the companies, but the competition was basically Microsoft Excel which is no comparison.
Using QuickBase
QuickBase Support
| Pros | Cons |
|---|---|
Knowledgeable team | Problems left unsolved Escalation required Need to explain problems multiple times Support doesn't seem to care |
No - the basic support was not really as helpful and focused as I expected so it was not in my best interest to pay for premium support. We eventually hired our own person to act as an expert, this helped them to make the necessary adjustments as soon as we needed them.
We were trying to find a way to create many sub work orders under one work order number, they were able to create a relationship that would allow us to track each work order number and subordinate work order numbers that are under that were under the parent work order number.
Using QuickBase
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating ad hoc reports are easy to accomplish and save for next time.
- Data input is easy to set up with the use of access permission.
- Creating lists and pulling necessary data is easy to accomplish.
- Calendaring
Yes - It is definitely a scaled down version of the product but it allows the ability to search and find answers when a customer needs them, from anywhere you may be. When a customer asked about a certain project and I was at lunch, I just checked the job number and was able to answer their question (they were very impressed).
Comments
Please log in to join the conversation