12mass vs. Meltwater
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 12mass | Score4 out of 10 | N/A | 12mass is a Social Conversation tool enabling brands to engage with a large audience on Twitter and Facebook without compromising the personal touch. Its clustering tool makes search easier and the Multivariable testing allows for optimization of the responses. | N/A |
 Meltwater | Score8.1 out of 10 | N/A | Meltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.) | N/A |
| 12mass | Meltwater | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| 12mass | Meltwater | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 8.0 |
| Likelihood to Renew | 8.2 | 8.0 |
| Usability | 8.2 | 9.0 |
| Availability | - | 10.0 |
| Support Rating | 8.2 | 7.5 |
| In-Person Training | - | 8.0 |
| Online Training | - | 8.0 |
| Implementation Rating | 8.2 | 6.1 |
| Vendor post-sale | - | 1.0 |
| Vendor pre-sale | - | 9.1 |