Chose 12mass
I used a variety, Hootsuite, Sprout social, Tweetdeck. and many more.
12mass vs. Sprout Social
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 12mass | Score4 out of 10 | N/A | 12mass is a Social Conversation tool enabling brands to engage with a large audience on Twitter and Facebook without compromising the personal touch. Its clustering tool makes search easier and the Multivariable testing allows for optimization of the responses. | N/A |
 Sprout Social | Score8.6 out of 10 | N/A | Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, and Zendesk. Sprout’s platform is used to simplify social publishing, engagement, reviews, analytics and listening for customers. Sprout also provides customer success and technical support, to deliver consistent value to all users. Any organization, regardless of size or industry, receives… | $249 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Lived up to sales and marketing promises | ||
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| 12mass | Sprout Social | |
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| Likelihood to Recommend | 8.5 | 8.7 |
| Likelihood to Renew | 8.2 | 9.5 |
| Usability | 8.2 | 8.6 |
| Availability | - | 7.7 |
| Performance | - | 8.0 |
| Support Rating | 8.2 | 4.2 |
| Online Training | - | 7.3 |
| Implementation Rating | 8.2 | 10.0 |
| Ease of integration | - | 7.8 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |