1Flow vs. Receptive.io (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
1Flow
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
1Flow is a customer insights platform powered by AI. With 1Flow, product, design and UX research teams can launch targeted in-product surveys in websites, web applications and native mobile apps to collect user feedback. It can also be used to measure NPS, CSAT, CES, PMF scores and ask specific product-feature related questions to understand how user perceive the value of a product, and what can be done to close the value gap. 1Flow aims to help consumer internet and B2B…N/A
Receptive.io (discontinued)
Score 8.0 out of 10
N/A
Pendo Feedback (or Receptive / Receptive.io, acquired by Pendo in 2019) was a SaaS product demand intelligence platform used to collect product feedback and feature requests from customers as well as internal teams. Some years after the acquisition, the product was discontinued.N/A
Pricing
1FlowReceptive.io (discontinued)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
1FlowReceptive.io (discontinued)
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
1FlowReceptive.io (discontinued)
Considered Both Products
1Flow

No answer on this topic

Receptive.io (discontinued)
Chose Receptive.io (discontinued)
The community feature is included, so it saves us some money. The reporting is nonexistent and that makes it a deal-breaker for us.
Chose Receptive.io (discontinued)
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad …
Best Alternatives
1FlowReceptive.io (discontinued)
Small Businesses
Mixpanel
Mixpanel
Score 8.7 out of 10
Mixpanel
Mixpanel
Score 8.7 out of 10
Medium-sized Companies
Quantum Metric
Quantum Metric
Score 8.0 out of 10
Quantum Metric
Quantum Metric
Score 8.0 out of 10
Enterprises
Quantum Metric
Quantum Metric
Score 8.0 out of 10
Quantum Metric
Quantum Metric
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
1FlowReceptive.io (discontinued)
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.6
(0 ratings)
User Testimonials
1FlowReceptive.io (discontinued)
Likelihood to Recommend
No answers on this topic
Pendo Feedback is a great addition to your product if you are already using Pendo Guidance, as it integrates nicely with the Resource Center and allows your customers to easily request feedback through there. However, if you are not using Pendo Guidance there are other feedback capturing tools that are more robust and could be a better option as a standalone product.
Read full review
Pros
No answers on this topic
  • Organizing data from users.
  • Customize questions and users.
  • Manage priorities for our customers easily (intuitive).
Read full review
Cons
No answers on this topic
  • I wish I could customize exports; e.g. if I just want to export all items and the number of votes.
  • Managing my "team" users vs. end users is a little clunky.
Read full review
Support Rating
No answers on this topic
When we've had issues with Pendo Feedback, we've been able to resolve them fairly quickly and efficiently.
Read full review
Alternatives Considered
No answers on this topic
We had UserVoice prior to Receptive but it was just too clunky and extensive for our needs. It was less about automation and still very manual work to process feedback. It also didn't provide collaboration levels that we needed for our internal teams to work together. ProdPad was a very clean tool but also didn't enable us to automate the process like Receptive does.
Read full review
Return on Investment
No answers on this topic
  • Able to tie costs to enhancement requests via Jira integration
Read full review
ScreenShots

1Flow Screenshots

Screenshot of in-app surveys in various touch points in the user journey, used to understand what they wantScreenshot of NPS, CSAT, CES, and PMF survey responses, captured in native mobile appsScreenshot of responses are collected on auto-pilot, and can be used to continuously analyze and improve a product