TrustRadius: an HG Insights company

What is 1Flow?

1Flow is a customer insights platform powered by AI.

With 1Flow, product, design and UX research teams can launch targeted in-product surveys in websites, web applications and native mobile apps to collect user feedback.

It can also be used to measure NPS, CSAT, CES, PMF scores and ask specific product-feature related questions to understand how user perceive the value of a product, and what can be done to close the value gap.

1Flow aims to help consumer internet and B2B SaaS companies understand who their customers are, why some users are churning away, and how to build better products.

Media

Screenshot of in-app surveys in various touch points in the user journey, used to understand what they want
Screenshot of NPS, CSAT, CES, and PMF survey responses, captured in native mobile apps
Screenshot of responses are collected on auto-pilot, and can be used to continuously analyze and improve a product

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Screenshot of in-app surveys in various touch points in the user journey, used to understand what they want