[24]7 Journey Analytics vs. Cisco Webex Experience Management (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
![[24]7 Journey Analytics](https://media.trustradius.com/vendor-logos/0H/sR/CGZ9W0NOFMIV-180x180.JPEG) [24]7 Journey Analytics | Score10 out of 10 | N/A | [24]7 Journey Analytics is a journey discovery tool for simply exploring omnichannel customer journeys. It uses advanced path analytics for insights that aim to prove improve the customer experience (CX) and optimize service operations in three steps. | N/A |
 Cisco Webex Experience Management (discontinued) | Score8.6 out of 10 | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A |
| [24]7 Journey Analytics | Cisco Webex Experience Management (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| [24]7 Journey Analytics | Cisco Webex Experience Management (discontinued) | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 8.2 |
| Support Rating | - | 8.2 |