7shifts is a restaurant workforce and scheduling management application, which also features collaboration features, from the Canadian company of the same name.
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Microsoft Planner
Score 7.6 out of 10
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Microsoft Planner is presented as a solution to organize teamwork with intuitive, collaborative, visual task management. With it, users can create Kanban boards using task cards with files, checklists, and labels. Users can collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.
7Shifts is ideal for a broad number of restaurant clients, whether it is a single unit, independent location or multi-unit, multi-jurisdiction group like ours. Pricing is very reasonable, and as mentioned earlier, a lightweight and intuitive platform makes it easy to implement and maintain, and scalable for growth
Microsoft Planner is a user-friendly visual tool for organizing tasks and workflows. It’s great for team collaboration, integrates seamlessly with Microsoft 365 tools like Teams and Outlook, and offers flexibility for projects of all sizes. Additionally, it provides mobile and web access for seamless productivity on the go. That’s a big plus right there.
iPhone app: I'm not able to change the preset time frames so I have to manually enter the shifts
When working from the app it doesn't block out the time off as it does on the desktop so I have to make sure I haven't approved anyone first before I start doing the schedule
It is a very useful tool that brings teams in sync with one another. The integration with other Microsoft products makes it an obvious choice because you don't have to purchase a license for a completely different tool that doesn't have cross-functional capabilities with the software you already use on a daily basis.
The tool is easy to use, but it is just as easy to set up. No specific skills are required, but its usefulness in our work is immediately apparent. Colors are very helpful in creating a clear interface and providing a very precise overview of the tasks to be performed.
Support - whether via email or chat - has generally been prompt, reliable, courteous and effective. Support follows-up and works proactively to ensure our questions and issues are addressed. 7Shifts also genuinely cares about customer success, which is important to us
Our organization chose MS Planner because it is an included tool in the MS Suite, and since we are unfortunately replacing our current and much better project management tool due to a consolidation of the tech stack. However, it doesn't appear that any of the teams using the current program intend to use MS Planner due to its poor functionality. We will likely be pivoting to Jira instead.
I have worked in the service industry before where we just had a phone directory and copy of the schedule posted on a cork board by the office. It was a nightmare! I would say 7shifts has made a major impact on ensuring proper coverage for different meal hours and special events. We do not run short staffed very often anymore.
Saved over $1000 each year by not having to purchase a third party tool for our content planning
Not sure that I can provide a hard number to this, but having the oversight to see when something is coming due and making sure everything gets executed in time
